Automotive Sales Customer Service

BINAYARAJ PAUDEL

Date of birth: **/**/**** Nationality: Nepalese Gender: Male Phone

number: (+977) 985-***-**** (Mobile) Email address: *********@*****.*** Whatsapp Messenger: +977********** Viber: +977********** Skype: Vinayaraj Paudel

Address: Nayabazar, Ilam, 57302, Nayabazar, ilam, Nepal (Home) About me:

Seeking a job in Automotive or Tractor Industry with an outstanding career opportunity that will offer a rewarding work environment along with a curious, motivated and winning team that will accomplish all-round management skills. Hardworking technology solutions on time and under budget while working as a team member or team leader.

06/09/2012 – 17/02/2023 Birtamode, Jhapa, Nepal

SALES MANAGER SAKUSHAL TRADE LINK PVT. LTD.

1. Anticipate sales and expenses goals monthly and annually and prepare departmental operating budget.

2. Hire, train and monitor AD/FD sales employees and process and monitor commission sheets and payroll

3. Support salesmen to set realistic and aggressive monthly targets and support deal closure and approval.

4. Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system

5. Handle retail related concerns and coordinate with salespeople to close vehicle purchase deals. 6. Forecast annual dealership sales by estimating total vehicle sales and operating profits and new and used sales department expenses.

7. Hold scheduled sales training and meetings to plan and implement automotive sales objectives. 8. Respond to customer complaints and ensure highest level of customer satisfaction. 9. Handling overall magnification of sales in both sector AD/FD. Nayabazar, Nepal

BA Mechi Multiple Campus

Major Subjects :

1. English Literature

2. Sociology and Anthropology

3. Mass Communication and Journalism

Address Birtamode, Jhapa, Nepal, Nayabazar, Nepal Field of study Arts and humanities Final grade +2 2014

SALES TRAINING FD Agni Incorporated Pvt. Ltd. / Mahindra & Mahindra Address Birjung

XUV 500 PRODUCT TRAINING (AD) Agni Incorporated Pvt. Ltd. / Mahindra & Mahindra Address Kathmandu

WORK EXPERIENCE

EDUCATION AND TRAINING

KUV 100 PRODUCT TRAINING Agni Incorporated Pvt. Ltd. / Mahindra & Mahindra Address Kathmandu

2018

DEALER CAPABILITY BUILDING PROGRAM (INTERNATIONAL OPERATIONS) FD Mahindra and Mahindra

Address MUMBAI & Mahindra Excellence Center Nagpur XUV 300 PRODUCT TRAINING Agni Incorporated Pvt. Ltd. / Mahindra & Mahindra Address Kathmandu

2022

M-SKILL (ONLINE) Mahindra and Mahindra

2023

MASTERS OF MASTERS (ONLINE) Mahindra and Mahindra

TEAM MANAGEMENT AND BUILDING TRAINING POWERED BY KFA Agni Incorporated Pvt. Ltd. Address Gokarna Forest Resort Kathmandu

2022

PRODUCT TRAINING (FD) Agni Incorporated Pvt. Ltd.

Address Hotel Central Palm Chitwan

2022

YUVO / NOVO PRODUCT TRAINING (ONLINE) FD Mahindra and Mahindra 2023

XUV 700 BOOT CAMP (AD) Agni Incorporated Pvt. Ltd. / Mahindra & Mahindra PARTICIPATED IN VARIOUS PROGRAM ORGANIZED BY AGNI GROUP IE: ANNUAL REVIEW PROGRAM, DEALER MEET PROGRAM, NAV TRAINING, REPEATEDLY SINCE 2014, REPRESENTING SAKUSHAL TRADE LINK PVT. LTD. AND GOT AWARDED BEING HIGHEST MARKS SCORER.

Mother tongue(s): NEPALI

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ENGLISH B2 C1 B1 B1 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Outlook Google Drive Facebook Zoom Skype Internet user Social Media Team-work oriented Google Docs Organizational and planning skills Good listener and communicator WhatsApp Power Point Responsibility

LANGUAGE SKILLS

DIGITAL SKILLS

Driving Licence: A2

Driving Licence: B

Driving Licence: C1E

Hobby and Intrest

• Farming

• Poetry

• Literature

• Driving

• Travel, Sports

• Machinery Operations

• Tractor Stunt

03/04/2019 – CURRENT

Passport No. 11386904

Date Of Issue :- 03-04-2019

Date Of Expiry :- 02-04-2029

Skills

1. Team Management and Mobilization

2. Situation handling

3. Coordination

Job Related Skills

1. Sales Experience in Both Sector AD and FD

2. Customer Service

3. Relationship Management

4. Communication Skills

5. Build Rapport

6. Deal Closing

7. Promotional Skills

Self Declaration

I hereby Binayaraj Paudel, assure that the above mentioned details and given information are true and correct to the best of my knowledge and ability. If given a chance to Serve you. I assure you that I'll execute my Duties for the total satisfaction of my supervision. ADDITIONAL INFORMATION

DRIVING LICENCE

HOBBIES AND INTERESTS

PASSPORT DETAILS

SKILLS

DECLARATION

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