REGINA GRADY
**** **** *** ******* ** ***** Phone:510-***-**** Email:************@*****.***
Objective: Security or Administrative Clerk
Summary of Skills:
Excellent Customer Service
Adaptability
Communication Skills
Safe Driving
v
Safety Transport Collaboration OSHA
Attention to detail Time Management Emotional Intelligence
Customer Service Team work Fares
Critical Thinking Operating buses Four-point tie downs
Safety100% Patience Organization
emergency Response Dependency verbal communication
BUS OPERATOR
•Transport passengers to and from in a timely and safe fashion.
•Assisted passengers with needs and provided general information to passengers when requested.
•Maintained a clean and inviting bus environment and aimed to provide passengers with a pleasant ride to the destination.
•Remained up to date on bus route knowledge and road construction.
•Assist in the boarding of passengers using wheelchairs or other mobility aid and properly secure wheelchairs and scooters.
•Maintain daily vehicle inspection logs.
•Safely transport small and large groups of people on various assigned locations
•Communication via radio with dispatcher.
• Proficient driving in inclement weather.
•Greet passengers, ensure fare payment and maintain a safe environment.
•Keeping a valid driver’s license, medical, and VTT
•Positive and friendly attitude with compassion for helping others
•Complete and submit written reports concerning passengers and all accidents
•Working knowledge of manual transmission buses and air brakes
•Be capable of lifting up to 45 pounds, sit for lengthy periods of time
•Excellent customer service skill and the ability to communicate effectively with customers and staff
SECURITY GUARD
•Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
•Answer alarms and investigate disturbances.
•Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of
premises.
•Circulate among visitors, patrons, and employees to preserve order and protect property.
•Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
•Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
•Drive and guard armored vehicle to transport money and valuables to prevent theft and ensure safe delivery.
•Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.
•Use radio frequency (RF) equipment for picking, receiving, put-away, and load functions, as required.
ADMINISTRATIVE CLERK
•Compiles and maintains records of business transactions and office activities of establishment. Maintain inventory.
•Performs clerical duties and utilizing knowledge of systems or procedures: Copies data and compiles records and reports.
•Computes wages, taxes, premiums, commissions, and payments.
•Gives information to and interviews customers, claimants, employees, and sales personnel.
•Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks.
EMPLOYMENT HISTORY
08/19/12- 1/26/23
09//1/06-04/13/09
03/2005- 12/2005
01/2001 -02/2005
AC Transit Oakland, CA
Security Officer, Securitas Security Services Inc., Oakland, CA
Casual Clerk, United States Postal Services, Oakland, CA
Child Care Provider, Banana’s Inc., Oakland, CA
Education
De-Escalation Training/CDL Training
Security Training, Securitas Security, Oakland, CA