Data Entry Contract Administrator

Professional Profile

Senior Professional with more than 30 years of diverse experience in procurement, business operations, contract and vendor management, learning and development, and information governance.

Strengths/Skills

Extremely motivated and customer focused, with strong interpersonal, communication, influencing, and collaboration skills. Delivers on commitments and has high credibility with business partners, clients, and stakeholders. Effective at consensus building and establishing strong business relationships across organizational levels and functions to achieve goals and objectives. Responsive and adaptable to changing business priorities/requirements and managing impacts on services and budgets. Excellent execution and organizational skills and attention to detail. Demonstrated multi-tasking and project management skills and ability to successfully lead and manage teams in high intensity global environments.

Work Experience

Pfizer Inc.

Sourcing and Contracting (external vendors)

January 2015 – February 13, 2023, Senior Manager, Sourcing Engagement Lead

oPartnered with internal business client groups to understand strategic sourcing needs, budgets, and business goals/objectives. Coordinated and managed sourcing process to ensure the best possible outcome in terms of risk, vendor selection, pricing and services.

oAnalyzed competitive bids, prepared and negotiated contracts, performed budget approval activities, managed execution of contractual documents, and resolved contract and financial related issues on behalf of clients and vendors during the contract term. Always exceeded annual (external

oAdhered to and supported client compliance with Pfizer policies and procedures and assisted clients with end-to-end project management support for non-clinical studies and other projects.

oBuilt and maintained strong, positive, consensus relationships with clients, stakeholders, and support functions (e.g., Procurement, Finance, Legal), and provided support and guidance for business compliance due diligence activities and vendor performance management.

oPartnered with Corporate Legal to develop contract templates and related documents to meet specific requirements/needs of client groups, and streamline contracting process/timelines.

Enterprise Records & Information Management (eRIM)

February 2011 – December 2014, Director, Team Lead

oManaged eRIM’s Policy and Communications team; promoted awareness of policies, services, training, and standards; and ensured that they were leveraged and met evolving business needs.

oMaintained Pfizer’s Corporate Policies/Procedures for Records & Information Management and Records Retention Schedule.

oPartnered with internal business clients and local counsel to understand eRIM needs and compliance challenges; addressed eRIM-related concerns; and ensured business systems, processes, and procedures were continually aligned with Pfizer policy.

oDeveloped communication strategies and lead global communication and change management projects/activities related to implementation of eRIM services and solutions initiatives.

Global Learning & Development (GL&D)

January 2006 – Jan 2011, Manager, Business Operations

oManaged GL&D technology/operations projects and senior leader programs. Responsible for contract and financial management; reporting; issue resolution; performance monitoring; and cost allocation of programs. Budgets for programs exceeded $9M, with an average of 20 vendors providing services across 40+ purchase orders.

oPartnered with Procurement as business lead to develop and implement a Company-wide Managed Service Program (MSP) for strategic sourcing of preferred vendors for a variety of learning services.

oManaged an outsourced global Centralized Learning Administration Shared Service (CLASS) with 30 contracted staff and annual spend $3M+. Services included training program data entry; training reporting; business consulting; and help desk support.

oEvaluated and improved CLASS vendor performance through continuous improvement initiatives; regularly monitored client satisfaction and developed feedback mechanisms; addressed/resolved quality and service issues; implemented global strategies for improvements; reviewed service performance metrics and service level agreements monthly; hosted quarterly program performance reviews with learning operations management and stakeholders.

oBuilt consensus with learning organizations across the Pfizer to utilize CLASS services; partnered closely with Business Technology to drive deployment and successfully on-board new business units; helped identify and implement process and technology improvement solutions to reduce costs, optimize service delivery, and meet ongoing critical business needs/requirements.

Groton Procurement

Aug 2001 – Dec 2005, Procurement Manager

oEstablished and maintained effective business partnerships and relationships to assure delivery of high-quality services and savings opportunities across a broad internal client base. Assigned areas included Clinical Operations; Global Operations; Temporary Contractor Services; Management Consulting; Recruitment; and Training Services.

oSuccessfully led sourcing initiatives; exceeded savings targets; developed/issued request for proposal templates, managed vendor selection; negotiated and awarded contracts; assisted business lines with development of service level agreements and key metrics for service performance/delivery.

oMonitored client satisfaction; drove annual productivity improvements on contracts; and looked for improvement opportunities and service level expansion opportunities, within budgets; provided timely resolution of budget, quality, service, and other issues involving vendors.

Pratt & Whitney/United Technologies Corporation, East Hartford, CT

Jul 2000 – Aug 2001, Senior Contracts Manager

Electric Boat Corporation/General Dynamics Corporation, Groton, CT

Nov 1998 - Sep 1999 / Apr 2000 - Jul 2000, Senior Contracts Specialist

Engineering Technology Center/Analysis & Technology, Inc., Mystic, CT

Oct 1999 - Mar 2000, Contracts Manager

Mystech Associates, Inc., Groton, CT

Jun 1997 – Oct 1998, Director of Contracts / Nov 1989 – May 1997, Senior Contract Administrator

Naval Undersea Warfare Center (NUWC), New London, CT

Jan 1987 - Oct 1989, Contract Negotiator/Specialist for federal government laboratory

Education

Master of Science in Public Affairs, Concentration in Public Administration

University of Connecticut, Storrs, May 1988

Bachelor of Arts in Political Science, Major in Public Administration, Minor in Business Administration

Central Connecticut State University, New Britain, May 1986

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