Vice President Quality Analyst
Resume:
Krishna Brown
Charlotte, NC *****
************@*****.***
Skills
Skills & Abilities
Bank Secrecy Act (BSA)/ Anti-Money Laundering (AML) Investigations
USA PATRIOT Act
Suspicious Activity Reporting (SARs/UARs)
In-depth knowledge of Anti-Money Laundering procedures and processes
Global Business Banking
Strong Knowledge of Dodd Frank/FINRA/FDIC regulatory issues
CDD / Know Your Customer (KYC) /EDD
AML & OFAC Risk Assessments
Interpersonal effectiveness with ability to build and maintain relationships
Excellent Oral & Written Communications
Microsoft Office (Excel, Word, PowerPoint)
Systems: Interact, BOSS, Commit, Navigator, Siebel, Lexis Nexis and Share Point
Strong analytical ability
Accomplishments
Within the top five producers 4 out of the last 8 months
Maintains a quality average score of 99.7%, above the average of 98.75%
Brian Moynihan Recognition Award 2012
Top Quality Performer June 2012-2014
organizations
Leadership, Education, BPG, Advocacy & Development for Women (LEAD for Woman)
Big Brothers Big Sisters of Greater Charlotte
Boys and Girls Club
Page 2
Professional Summary
Krishna Brown Abstract Highly motivated, experienced professional with 11 years of risk and regulatory compliance experience. Accrued solid track record of delivering operational excellence through a set of strengths that include: Implementing and driving adherence to company guidelines Identifying solutions to proactively assist customers and clients Proficiency in operating multiple banking systems and business processes Consistently exceeding performance goals Leadership that translates business goals into maximum results
Work History
July 2019 - Current
BANK OF AMERICA
Assistant Vice President, Crimes Investigator
Reviews and analyzes investigative findings and makes recommendations based upon outcomes
Conducts complex investigations including Fraud committed by external parties, money laundering, terrorist financing and act as a liaison to law enforcement
Conducts reviews and maintains oversight of the investigative research, root cause analysis and consulting on transactions, suspicious situations, policy violations, referrals, customers and related parties that present moderate to high risk or complexity
Partners with Global Financial crimes Risk Management, Front line Units and other stakeholders to resolve Investigations
Develops and implements testing strategies and methodologies to evaluate the adequacy and effectiveness of policies, procedures, processes, and internal controls
Maintains a current understanding of Fraud, AML, laws and regulations in multiple jurisdictions
Conducts investigative research using techniques to determine risk and perform detailed analysis to detect patterns, trends and anomalies in transactions and banking relationships across multiple products and businesses.
June 2018 - July 2019
Bank of America
OFFICER; OPERATIONS CONSULTANT/ NEGATIVE NEWS LEVEL 1
2 AML –, Conducts routine analysis, research and investigations regarding cases of anti-money laundering
Ensures compliance of all USA Patriot Act/BSA and AML guidelines, internal bank policies and regulatory requirements
Researches news articles for “material” negative information related to financial crimes or significant reputational risk
Reviews customer data including material negative news for level of reputational risk, performs risk evaluations, and makes recommendations to minimize exposure or loss
Performs compliance risk assessments utilizing regulatory sanction screening experience
Undertakes detail oriented research of customers and other data from internal and external sources to make informed decisions regarding proper deposition of cases
July 2014 - June 2018
Bank of America
OffiCER; oPERATIONS CONSULTANT/QUALITY ANALYST
Audited Global Technology review team work for accuracy
Document quality trends, track issues, provide summary to coach, prevent and mitigate risk
Identified compliance risk and work with Global technology & Operations teams to develop, implement and maintain AML, Fraud, Identity theft, Customer identification, and Office of Foreign Asset control (OFAC) procedures in line with the bank requirements
Utilized strong commitment to audit practice with ability to work well both independently and as part of a cross-functional team
Performed process development, System testing, manual process mapping to capture targeted OFAC sanction applicants for credit card, secured card and small business credit card departments
Tested operational controls and compliance with regulatory standards set forth by the Office of Foreign Assets Controls, Bank Secrecy Act, and US Patriot Act
Collaborated with Global Economic Sanctions (GES) by following all procedures when Global AML and GES deem it necessary to close an account due to suspicious activity.
October 2012 - July 2014
BANK OF AMERICA
Operations consultant, PRESIDENT
Office OF THE CEO AND, Responded to Executive Correspondence in writing to complaints sent directly to Bank of America CEO; Brian Moynihan
In addition to complaints received from regulatory bodies to minimize reputational risk
Demonstrated critical judgment, while working high risk/high exposure cases under restricted timeframes
Held responsible for the resolution of complex and escalated problems and transactions for card/deposits and Mortgage Products
Demonstrated a high degree of technical writing skills to respond to a sophisticated audience, on behalf of the Office of the President and CEO.
July 2011 - October 2012
BANK OF AMERICA
CUSTOMER RELATIONSHIP MANAGER II, CEO AND PRESIDENT
Served as a single point of contact to customers that had loans that were in the delinquent status or at a high risk for delinquency
Assisted customers to find a solution to maintaining homeownership, including Government programs, property loan modifications, repayment plans, short sale, deed in lieu, etc
Managed relationships within various departments.
Education
December 2012
MONTREAT COLLEGE
BUSINESS ADMINISTRATION
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