Sales Associate Personal Assistant
Resume:
Abigail Duckett
San Francisco, CA 94123
********@*******.***
Skills and proficiencies
- Project management
- Strategic planning
- Excellent written and verbal communication skills
- Bilingual (spanish)
- Microsoft project
- Time management
- Adaptability in stressful situations
- Teamwork
- Leadership skills
- Microsoft word
- Microsoft excel
- Microsoft onenote
- Microsoft access
- Microsoft powerpoint
- Google drive
- Google slides
- Ability to multitask
- Strong customer service skills
- Conflict resolution
- Diplomacy
- Excellent leadership skills
- Ability to delegate tasks
Work Experience
March 2022- Present
SkinSpirit
San Francisco, CA
Client Care coordinator
-Provide excellent client care and customer service
-Answer and screen high volume of inbound phone calls
-Manage appointments (scheduling, moving, and canceling appointments)
-Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
-Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
-Accurately complete client transactions
-Manage multiple responsibilities while maintaining composure, always keeping the clients a priority
-Perform opening and closing duties of the clinic
-Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
-Maintain a professional and clean work environment & appearance
-Maintain complete confidentiality in all guest matters in accordance with company policy
-Assist with other duties and projects as assigned by management January 2018- March 2022
Private Residence
Private Property Manager
Pebble Beach, CA
-Coordinated every detail start to finish for a five star stay for all guests at a private residence ranging from
$5,000- $12,000 per night
-Arranged any need they may have including, pick up and drop off of golf cart rental, in house chef and catering, and daily Activities for every individual guest
-Greeted guests upon arrival, took them on a tour of the estate and was on call 24/7 for any emergency or questions that may have arisen
May 2019- August 2021
Personal Assistant
Pebble Beach, CA
-Managed multiple high profile clients with multi million dollar deals while also coordinating a very busy agents schedule
-consulted with sellers and buyers, staging photos and assisting with contracts
-Coordinated open houses and brokers opens
October 2017- September 2018
Anthropologie and co.
Apparel Sales Associate
-Aided in the move from a small boutique to an extremely large 40,000 sq foot building
-Specialized in apparel sales and dressing room attention
-Was often asked to perform multiple roles in one when short staffed as well as aiding in training new hires
-Face to face interactions with minimum of 50 customers daily
-Delivered top customer service, always finding a way to relate to customers
-Went above and beyond to assure customer satisfaction October 2014- May 2016
Nanny
Tucson, AZ
-Solo caretaker for two children with a single father who worked an incredibly demanding full time job
-Coordinated all aspects of their lives
-Curated a new scheduling system for the household to assure all necessary tasks were completed and kept the house running smoothly
May 2008- August 2008
Stanford University
Palo Alto, CA
Private swim instructor
-Taught swim lessons all summer to kids as well as adults
-Taught safety as well as proper form and technique Education
The University of Arizona
School Of Sociology
August 2012- June 2016
Palo Alto High School
August 2008- June 2012
- 4 year all american varsity swimmer
- Graduated with honors diploma
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