Scrum Master Senior

Archana Patel

Tel: 973-***-****

Email id: ************@*****.***

LinkedIn: https://www.linkedin.com/in/archana-patel-73b71424b/

PROFESSIONAL EXPERIENCE:

Hands-on, dynamic Certified Scrum Master with over 10 years of professional experience building self-organizing teams in small to large enterprises to help maximize Business Agility

Coach cross-functional teams on Agile best practices to provide transparency & foster collaboration and communication, leading to 25% faster cycle times.

Knowledgeable in various Agile frameworks like Scaled Agile (SAFe), Scrum, Scrum@Scale, LeSS, Spotify

Communicate key insights and findings to product and development team using Agile KPI’s (Sprint Burndown, Feature Burndown, Lead time/Cycle time etc.), and Objective and Key Results (OKRs)

Guide, train, and coach the Scrum Team on how to utilize best Agile practices to deliver high quality results to internal customers

Train, mentor, and interact with a variety of personnel and stakeholders, communicating Agile methodology and related processes, and workflow

Adept in facilitating team and program level discussions and building understanding of Definition of Done (DoD), Definition of Ready (DoR), and working agreement

Ability to prioritize and execute tasks in a high-pressure environment, able to balance multiple projects and tasks, complete them successfully, and within timelines

Proficiency in facilitating all Scrum and SAFe ceremonies including daily scrum, sprint planning, retrospectives, sprint review, Inspect and Adapt (I&A), PI Planning

Understand Scaled Agile best practice, experienced in PI Planning, Inspect and Adapt workshops, capacity planning and facilitating cross-team dependencies.

Expert in facilitating Agile Scrum stand-up meetings, retrospectives, sprints, release planning and delivery of artifacts for the Scrum process for multiple teams

Knowledgeable with Agile Development best practices such as Test-Driven Development (TDD), Continuous Integration (CI), Continuous Deployment (CD), DevOps, Pair programing (XP Best Practices), Behavioral Driven Development (BDD)

Effective communication with strong leadership skills, excellent logic and problem-solving skills and a drive to make a difference

Organize user story workshops with teams and leadership to identify & streamline product planning processes, helping deliver the final product ahead of schedule

Assisted teams in creating predictable and reliable capacity assessments for iterations and program increments (PI)

Proven ability to lead, coach, and build high performing, distributed Scrum Teams. Excellent communication, documentation, and organization skills

CERTIFICATIONS

Certified Scrum Master (CSM), SAFe Scrum Master (SSM), SAFe Product Owner (POPM), Release Train Engineer (RTE)

TOOLS:

Tools – JIRA, JIRA Align, Rally, Azure DevOps (ADO), VersionOne, Confluence

PROFESSIONAL EXPERIENCE:

American Express February 2020 - Present

Senior Scrum Master

Facilitate Scrum ceremonies (Sprint Planning, Demos, Retrospectives and Daily Scrums) and help teams adhere to defined goals of sprint

Instilled SAFe/Agile best practices, by participated in PI Planning, Inspect and Adapt workshops, capacity planning and facilitating cross-team dependencies.

Work supportively and collaboratively with a complex stakeholder network, including business owners, multiple teams and ARTs to ensure alignment and prioritisation.

Coordinate Release Management & Deployment ensuring changes are communicated to users and other impacted teams

Facilitate the ART team’s refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready (DOR)

Make the team continuously inspect and adapt the deliverables as well as the ways of working (e.g., establishing KPIs, and other success factors)

Facilitate all Agile ceremonies efficiently to help team realize the value of the meetings to performance outcomes

Work effectively with management and team members to clarify needs and plan delivery of major product changes, future versions and new products

Proactively manage risks, assumptions, issues, and dependencies, ensuring that they are identified, coordinated, mitigated or escalated as necessary.

Advocate for modern Agile software development practices and engineering practices such as XP, CI/CD, DevOps, TDD, BDD, Pair programming

Help foster an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration

Collaborate with Product Owner and Development Team to facilitate effective sprints by removing impediments and ensuring that stories are ‘sprint ready’

Provide subject matter expertise to team members and stakeholders on measuring Agile maturity using various tools, such as Agility Health (AH)

Guid the team on the path of self-organization, ensuring the team is free of outside noise and can focus on successful delivery of software

Collaborate with Marketplace, vendor management teams and program managers

Evaluate a team’s Agile maturity using Agility Health and successfully implement action plans for improving Agile maturity.

Assist in coaching and advising the teams on desired Scrum processes, procedures, values, and interactions as well as opportunities for continuous improvement

Utilize appropriate tools, metrics (burn down, velocity, defect trends, feature burndown), and techniques to successfully guide the team’s progress against the Sprint Plan

Ensure teams effectively prioritize, plan, and execute on improvement ideas

Partner with Circle Leadership on PI planning activities, organizing, and leading PI activities, ensure teams have completed all Pre-PI planning activities

Increase the overall Agile maturity for teams, and support higher complexity work towards successful outcomes.

Demonstrate the ability to lead and influence by enhancing Circle-wide agile practices

Troubleshoot, resolve, and consult on impediments on team and program level and recommend appropriate remediation to overcome

Work with other Agile teams, their Scrum Masters and Product owners to ensure alignment and act together toward common goals

Johnson and Johnson November 2017- February 2020

Senior Scrum Master

Led various scrum teams through the iteration process and enable them to become more self-organised and autonomous against the sprint plans

Led all four types of Agile ceremonies, optimising their internal workings and ensure alignment on showcases with key stakeholders. Oversee iterations of the Scrum process through to completion

Supported the product owner and provide education where needed on Agile practices, from backlog grooming, story point estimating, and t-shirt sizing in PI

Facilitated the preparation and readiness of the teams for participate in PI planning, driving increasing actual value each quarter against the value proposition.

Acted as a servant-leader to the project/functional teams through always thinking of ways to improve, enhance and change the way that teams and the programme itself functions. Promote a spirit of transparency, collaboration, and open-mindedness.

Ensured scrum teams are using best practice agile delivery tools and templates for all processes including documenting and tracking user stories

Maintained the scrum team capacity plan, scrum board, sprint backlog, velocity charts and burn down and burn up charts

T-Mobile June 2014 - November 2017

Scrum Master

Guided the team on the use of Agile/Scrum practices and values to delight the business and how to elicit the most out of self-organisation.

Assessed the Scrum Maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.

Promoted empowerment of the team, ensuring that each team member is fully engaged in the initiatives and is making a meaningful contribution, and encourage a sustainable pace adhering to the agreed quality management plan with the team.

Supported the Technical Product Owners in managing business expectations and transparency in both product backlog and schedule for all initiatives.

Defined and managed a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management and effectively manage conflict resolution.

Ensured the Acceptance Criteria and Definition of Done (DOD) is being followed, make sure that each team member is fully engaged in the stories and making a meaningful contribution.

USB, NJ August 2013 – June 2014

Software Quality Tester

Verified functionality and accuracy of new software components by running 300+ tests, resulting in 95% success rate.

Developed automated testing protocol to streamline program performance assessment, increasing efficiency by 50%

Spearheaded process optimization initiatives with multi-functional teams to identify & troubleshoot technical discrepancies, resolving 100 inaccurate results for the bank.

EDUCATION:

Sardar Patel University

Bachelor of Science in Mechanical Engineering (GPA 3.8/4.0)

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