Customer Service Pharmacy Technician
Resume:
************@*****.***
Indianapolis,IN
Skills
Functional knowledge of SAP system
Problem Solver
Organized
Trilingual: English, Pashto, Persian/Dari Urdu, Punjabi
Management
Collaboration
Budget management
Analytical
Able to juggle multiple projects
Professional
Technical trainings.
Education & Training
Bachelor of Pharmacy/University of Balochistan
B.A. Sociology/University of Balochistan
Team Lead Essentials/Vincennes University
Other Experience
August 2007 – July 2010
Senior Officer Community Mobilization/Save the Children
January 2004 – December 2006
Pharmacist/Save the Children
Career Summary
Trilingual experienced in Administration, security,supply chain logistics with over10 years of experience with National and international Non profitable (NGOS) and Fast moving consumer goods (FMCG) companies. Looking to offer previous experience to a new company.
Professional Highlights
Jan 2023 – Continue
Pharmacy Technician (In training) Plain Field
Entering prescriptions into pharmacy filling system with high degree of accuracy and efficiency.
Support other pharmacy teams (customer experience, billing, and shipping) as needed.
December 2018 – March 2022
Shop Manager A One Super Store &Pharmacy
Oversee the daily business operations of a store and pharmacy, including dispensing prescription medication, and advising customers.
Management of inventory and ensuring the safe storage of prescription drugs and controlled substances.
Hiring and training of new employees, ensuring compliance with food safety laws, managing orders and vendor relationships, administrative record keeping, maintaining employee schedules, and tracking inventory of perishable and nonperishable food and medicines
April 2017 – October 2018
Supply Chain Manager Burque Private Limited (Nestle distributor)
Management of Security meaures, supply chain operation. Branch management at three different locations.
Supervision of administration of all three offices.
Reported findings and observations to monitoring and evaluation direction in a detailed narrative form to ensure follow-up missions are planned and conducted.
Management /Supervision/Installation/up gradations of surveillance cameras by security companies.
April 2012 – April 2017
Customer Services and Logistics Supervisor Ismail Abu Dawood Trading (P&G)
Direct, supervise, and coordinate logistics, finance, administration, warehouse, and transportation, Security, and customer service activities in coordination with sales team.
Leading and directing strategic planning for logistics, customer services, and branch business.
Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging material.
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