Data Entry Administrative Assistant
Resume:
Osan Torossian
Email: adv9a5@r.postjobfree.com
●Location :- Boston, MA, 02135
●She has open availability for the interview.
●She can join ASAP.
●No planned vacation.
Summary
●Senior Executive Administrator with over 20 years of experience who is proactive.
●Business-savvy and capable of making quick decisions.
●Supporting professional needs with well-organized precision is a track record.
●Advanced computer skills and a strong research ability are two of my strengths.
●Enthusiastic Contracts Associate and fast learner able to deliver results quickly.
●Exceptionally well-organized and capable of anticipating client needs.
●As an Administrative Assistant and Administrative Coordinator,she has demonstrated individual leadership and success in data entry, management, and administrative support while contributing to team projects.
●Event coordination, scheduling, and correspondence are all skills that she possesses.
●Multitasking expert with expertise in MS Office Suite (Word, Excel, Access and PowerPoint), MS Project, Oracle Based Databases and SharePoint database correspondence management.
●Highly organized and detail-oriented self-starter who excels at working independently to complete tasks to the client's satisfaction.
●Supporting leaders in management and executive roles for over 4 years.
Skills
●Schedule management
●Advanced computer skills
●Extensive vocabulary
●Dedicated team player
●Credit and collections
●Budgeting
●Database management
●Administrative support
●Event planning
●Communication skills
●Travel coordination
●Perform well in high-demand, fast-paced
●environments
●Screens calls properly
●Report analysis
●Computer literate
●Training staff
●Internal auditing
●Conference planning
●Meeting planning
●Cash management experience
●Proper phone etiquette
●Project Planning
●Resourceful
●Excellent communication skills
●Customer service
●Business writing
●Independent worker
●Business correspondence
●Sales
●Strong interpersonal skills
●Results-oriented
●Microsoft Office proficiency
●Multi-Task Management
●Executive presentations
●Understands grammar
●Fluent in Armenian, Turkish
●Self-starter
●Report writing
●Restaurant Experience
●Computer-savvy
●Time management
●Filing and data archiving
●50 WPM typing speed
●AS/400
●Customer friendly
●Spreadsheet management
Accurate and detailed
Education
●Business Administration - Bachelor of Science - 2002
Boston University - Boston
●Computer Programming, Specific Applications - Certificate in C++ Software Development - 2003
Boston University - Boston, MA
C++ Programming
Oracle Database Programming
Data Structure for C++
●General Studies - Some college (No degree)
MassBay Community College Wellesley Hills Campus - Wellesley, MA
English, History, Psychology, Chemistry, Algebra II, Appreciation of Art History, HTML, Java
Programming
Work Experience
Personal Home - Brighton, MA Nov 2019 to Dec 2022
Personal Assistant
●Drove client to doctor's appointments.
●Oversaw residential property operations and helped client prepare their home.
●Entrusted with handling all holiday parties such as 4th of July, Memorial Day and Christmas.
●Was in charge of screening all incoming calls.
●Food shopping for client.
●Was in charge of inbound and outbound correspondence, which included mail, bill payments and email.
PANERA BREAD - Watertown, MA July, 2019 to Oct 2019 Cashier/Opener
●Operated a cash register with 100% accuracy for cash and credit card transactions.
●Provided unparalleled, quick service to more than 300 customers during busy breakfast and lunch hours.
●Kept well-stocked cashier lanes and store shelves to promote strong sales.
●Sanitized the workspace and equipment.
●Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
●Greeted customers with a smile and offered prompt and dedicated assistance.
Viva Burrito - Boston, MA Oct 2018 to Oct 2018
Cashier/Bartender
●Kept track of the dining room's inventory and replenished it as needed.
●Greeted customers and helped them with any questions they had.
●Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning.
●Answered customer calls and online orders for Uber and Grubhub to help customers with their placement of take-out orders.
Checked IDs for Alcoholic Beverages June 2017 to Aug 2017
Cashier/Server
●KSM - Brighton, Massachusetts
●Restocked silverware, napkins, glassware and dishes items in the hotel dining room environment.
●Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
●Collected cash and credit card payments to process transactions.
TalentBurst - Framingham, Massachusetts Oct 2009 to March, 2010
Team Lead/Business Analyst
●Maintained a high level of professionalism and calmness with all personnel even in high-stress
situations.
●Mapped out current business and operational processes.
●Worked with clients one-on-one to improve business and workflow specifications.
●Handled Meeting Minutes
●Scheduled Webinar Meetings and Conference Room for the department.
●Developed metrics derived from raw company data to track improvements in organizational efficiency.
●By analyzing work operations, data, and system issues to identify discrepancies for troubleshooting and corrective action, I was able to achieve 100% success in automation.
●Built a library of models, workflow charts, learning material, meeting minutes and reusable knowledge based assets to produce consistent and streamlined business intelligence results.
●Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
●Established an online configuration knowledge base to support functionality by developing a robust system application overview.
●Derived conceptual designs from business objectives in order to deliver software and applications that met usability, performance, and functionality specifications.
●Performed testing and debugging on a major database system in accordance with company system regulations.
●Created Word and Excel Report documents that were uploaded to SharePoint.
●Acted as SharePoint Administrator.
●Kept track of all company inventory by monitoring multiple databases. Reviewed the old database to ensure that needed components were in the newly installed database.
Biogen Idec - Cambridge, MA Sep 2007 to June, 2008
Contract Associate
●Interviewed and chose jurors to ensure that they were competent and free of bias, and I presented challenges for cause to dismiss unfit candidates.
●Answered vendor and contract workers' calls to help them with their questions and concerns.
●Developed team communications and information for monthly and weekly department and Legal team meetings.
●Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
●Solved [Type] issues, improved operations, and provided excellent customer service.
●Worked with the legal team to assist in the redrafting and changing the wording of clinical contracts and confidentiality agreements for the company.
●Worked on two Phase I & Phase II studies.
●Closed out two studies that were in progress and I inherited from my predecessor.
●Negotiated contracts and budgets with Investigators and Clinical Research Associates.
●Processed monthly payments to Investigators (doctors) or hospitals.
●Created excel spreadsheet to keep track of contacts and vendor agreements.
●Inputted executed contracts and vendor agreements into Clinical Database.
Scheidt & Bachmann USA, Inc. - Burlington, Massachusetts Sep 2005 to Feb 2007
Administrative Coordinator (MBTA Project)
●Created forms and records to keep track of project activities.
●Took meeting minutes of the President, Engineers and Project Managers weekly meeting.
●Researched flight schedules for President and Traveling Technicians and Project Managers.
●Shipped Materials to the Sales Team for Conventions.
●Obtaining quotes from suppliers and informing management of estimated costs
●Advertised in out of state related Magazines for vendors.
●Wrote summaries for the Sales Team that were included to Bids on Proposals.
●Was in charge of communicating with clients and employees, as well as delivering functional requirements based on the meeting minutes.
●Helped with the upkeep of program records and files both electronic and paper files.
●Aided in the research and development of existing and new projects.
●Assisted the Contract Manager and Sales Managers in Contracts and Proposals.
●Updated the Contracts and Letters weekly that were sent to the Client in Excel spreadsheet.
●Created the institute's printed materials.
●Assisted the Project Managers in auditing parts and material costs and tracking shipment of parts.
●Oversee and was part of the planning and execution of large-scale entertainment event such as a Christmas Party.
●Tested the Substation Fair Collection and Parking Machines to ensure that it takes crinkled and both sides of money in machines.
●Maintained strong client-contractor relationships by maintaining superior communication with stakeholders.
●Bought binders and special paper products for the Sales Team according to the Proposal requirements from Paper Office supply and binders from stores by using petty cash.
●Helped put together binders and manuals, by printing the bids on Proposals and company created manuals.
Wyeth Pharmaceuticals - Cambridge, Massachusetts April 2003 to Feb 2005
Grant Coordinator
●Reported to the Contracts Manager and Contract Director.
●Coordinated and distributed executed Investigator Budgets and Contracts among multidisciplinary teams within the organization.
●Negotiated Budgets with Site Investigators and Budget Analysts.
●Reviewed and edited in Investigators budget grants and Confidentiality Disclosure Agreements (CDA).
●Prepared reports and updates for weekly study team meetings.
●Maintained and updated document information in Access and the upgraded web-based databases.
●Processed and submitted Consulting Agreements and Confidentiality Agreements (CDA).
●Communicated extensively with internal groups (Legal, Finance, Purchasing and Human Resources).
●Prepared and sent contracts to Investigator Sites for signatures.
●Got Contracts and CDA Agreements signed by both the Investigators and consultants and the Clinical Vice President, outside Investigators and Consultants in a timely manner.
●Provided training to the Contracts Coordinator in the Legal Dept. on the new web-based database.
Project Coordinator to the Oncology MAC321 Team April 2003 - Sept 2003
Contract Assignment
●Coordinated meetings on WebEx conferences, complex calendar Management.
●Audited documents in EDMS (Workspace Documentation).
●Revised Word documents and PowerPoint presentations.
●Composed and sent dinner/meeting invitations to Principal Investigators and Study Coordinators.
●Trained and delegated projects to summer intern.
PAREXEL International - Waltham, MA Sep 2000 to Aug 2002
Administrative Assistant
●Supported the Senior Vice President and two Directors and consultants in a Clinical Research Organization (CRO).
●Managed Complex calendar and provided telephone support and screening.
●Visitors were escorted to specific offices or meeting rooms by me.
●Created and updated physical records and digital files to keep current and accurate documentation.
●Was in charge of scheduling, managing reservations, and sending confirmations for conference calls.
●Copier and paper printed jams were all fixed by me and/or work orders were created for computer problems and directed to the IT department.
●Assisted with all administrative management tasks.
●Was in charge of supplies, vendors, organization, and upkeep in the office.
●Photocopy and print documents on behalf of other colleagues.
●Meetings, conferences, video conferences and net meetings were organized and scheduled by me.
●Went over and printed all of the incoming emails for SVP and prioritized it.
●Wrote email messages, memos, letters from Dictaphone, meeting minutes and Meeting Agendas for
●Senior Vice President and proofread all documentation to ensure that there were no errors in the correspondence.
●Coordinated travel arrangements and processed expense reports for Project Director, Consultants and Sr. Vice President.
●Produced spreadsheets and reviewed financial reports from Oracle database.
●Created Monthly/Quarterly reports and spreadsheets for management.
●Updated CV (Curriculum Vitae) Resume Database in Lotus Notes, exported files and converted to excel documents.
●Tracked monthly study reports and produced tracking documentation in MS Project.
●Purchased office equipment and suppliers and negotiated discounts with vendors.
●Coordinated office meetings and events (setting up meeting breakfasts/lunches and restaurant reservations)
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