Contract Administrator Customer Service
Resume:
MYRA C. GASSNER
th
Avenue 503-***-**** mobile
Portland, OR 97229 ***********@*****.***
PROFILE
Facilities Manager with 29 years experience in facilities management, including construction, major corporate facility relocations, space planning, project management, lease agreements, budgeting, acquisitions and sale/disposal of company property. Managed the day-to-day operation of the Corporate Headquarters’ 103,000 square feet of office space. Responsible for managing and coordinating security personnel, Lenel building security system, signage, parking facility, Tracer Summit systems, landscaping, food services and special events. FACILITIES MANAGEMENT
Responsible for short and long term space design and utilization of 192,000 gross square feet.
Managed the building services and procurement staff to coordinate daily building operations.
Direct supervision of property management and building services staff.
Facility liaison including negotiating and organizing tenant improvements.
Procurement and asset management of a 3 million office/systems furniture and equipment inventory for corporate office.
Managed remodels, new construction and tenant improvements.
Contract Administrator including, service contract negotiations & review, RFP’s, bid package process and analysis.
Responsible for developing and implementing Corporate Disaster Recovery and Emergency Procedures.
Strategic planning with IS&T and Telecomm directors to address short and long-term needs. Maintained a Class A building status and recipient of TOBY Award for Corporate Facility.
Appointed to Safety Committee, Compensation Design Committee, Corporate Disaster Recovery Committee, Risk Management Committee and Facilities Team Leader for Y2K Committee.
Oversee coordination of local organizations’ utilization of facility. PROJECT MANAGEMENT
Managed and executed a $1.5 million re-stacking project and internal office relocations.
Coordinated major corporate headquarter relocation of employees, furniture and equipment.
Managed a $2.4 million project for purchase of office/systems furniture and equipment for Corporate Headquarters in San Francisco, Houston, San Antonio and Portland.
Direct report to Chief Executive Officer, Chief Financial Officer and Sr. Vice President for all capital projects.
Project leader for new construction, remodels and tenant improvement. BUDGET
Budget coordinator for A&G and O&M expenses.
Forecast and manage $1 million administrative and general expense budget (includes, office supplies, furniture & equipment, labor, operating & building site expenses and training).
Developed and managed corporate capital projects above $250 thousand.
Reviewed and assessed cost-efficiency of operating and administrative & general budget.
A/P, A/R, Payroll, Workers Comp Payroll Reports
LEADERSHIP/SUPERVISION
Demonstrated leadership in organizational change management, including development and integration of procurement, administrative and facilities personnel.
Implementation of new corporate policies and procedures and company-wide systems.
Managed internal facility and property management services staff.
Lead monthly strategic with various directors and property management staff.
Y2K Facilities Team Leader representing several business offices throughout Oregon. CUSTOMER SERVICE
Customized and implemented new software application to increase customer satisfaction.
Obtained a 4.3 rating (5 being the highest) from a company-wide Corporate Employee Satisfaction Survey.
Created and implemented “New Employee Help Desk” package. WORK HISTORY
Sunset Church, Portland, OR, 2011 - 2023
RG Construction, Portland, OR, 2000 – 2011
PG&E Gas Transmission, Portland, OR, 1995 - 2000
Pacific Gas Transmission, San Francisco, CA 1987 - 1995 EDUCATION and TRANING
Business Administration - San Francisco City College, CA
Project Management Certificate - Portland State University, OR
Facilities Planning & Design Certificate - American Management Association (AMA), CA
Certified Facilities Management - AMA
Frontline Leadership Certificate – AMA
Coaching Skills for Managers Certificate – AMA
Legal Aspects of Procurement Certificate - San Jose State University, CA
Construction Contract Administration Workshop - PG&E Corporate Training, CA
Ethics and Compliance in the Work Place - PG&E Corporate Training, CA
First Aid/CPR Certified - PG&E Corporate Training Program, OR
Corporate Emergency Response Team Training - PG&E Corporate Training Program, CA SOFTWARE SKILLS
Microsoft Publisher, Word, Excel, PowerPoint, SAP, Outlook, Adobe Acrobat, Planning Center, TimeVue, Tracer Summit, Lenel Security System and Planning Center MYRA C. GASSNER
2280 NW 111
th
Avenue 503-***-**** mobile
Portland, OR 97229 ***********@*****.***
January 19, 2023
Dear Sir/Madam:
Enclosed is a copy of my resume which compiles my years of work experience and training. I'm currently seeking a position with flexible part-time and/or full-time hours.
My 29 years of experience in facilities management includes but not limited to the following:
• Managed the daily operations of the Corporate Headquarters Facility
• Project manager of new construction, capital projects, remodels and tenant improvements
• Budget coordinator of administrative & general expenses
• A/P, A/R, Payroll, Workers Comp Payroll Reports
• Team Leader for several corporate committees
• General contractor, preparation and coordination of construction contracts, bid proposals, site plans.
• Responsible for procurement and asset management functions
• Managed corporate relocations and internal space planning I look forward in hearing from you and thank you in advance for considering my interest in an employment opportunity with your organization. Sincerely,
MYRA C. GASSNER
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