Level Work Executive Assistant
Resume:
Mari Owenz
Boise, ID 83708
****.*****@*****.***
SUMMARY
Project Management Professional with a seven (7) year history of extensive and progressively challenging projects. Cross-industry experience in project management includes major Technology and Strategic Initiatives, with full range of project, system and software development lifecycles, Center of Excellence, Business Performance and Practices for commercial and public sector. Have a complement of balance of leadership, analytics, problem-solving, communication and team development from initiation to contract closeout.
SKILLS / KEY WORDS
PROJECT MANAGEMENT: IT Project lifecycle experience, especially in SDLC (Software Development LifeCycle), EDLC (Enterprise Development LifeCycle) with various approaches (iterative, waterfall, spiral, JAD, RAD).
ENTERPRISE PROCESSES: Center of Excellence, Business Governance, Project Management, SOA Implementation, Business Orchestration, KPI (Key Performance Indicators), CRM (Customer Relationship Management), ERP (Enterprise Resource Planning, Supply Chain Management. Business Case and System Case Development, high-level work flow design, end-to-end process design
WEB TECHNOLOGIES: HTML, XHTML, FTP, XML, JavaScript, Dreamweaver, Flash, custom software, Websphere, Interwoven, Teamsite
BUSINESS SOFTWARE: Microsoft Office Suite: Word, Excel, PowerPoint, Access, Visio, Outlook, Sametime, MS Project, Open Workbench, PlanView, Quickplace, FileNet, SharePoint, Livelink, Cognos, Caliber, Ariba, SAP, Clarity, Business Objects, Remedy, Workflow Design, PAC2000, STAMP, Document Repositories (Docushare, Community Zero, TeamSite), GMP standards and procedures, RPM/Niku, MS Front Page, Adobe Photoshop, Illustrator, PageMaker, DreamWeaver, HTML, PDF, FTP
ENTERPRISE: SOA, ERP, CRM, ClearCase, Data Warehouse, Business Objects, Crystal Reports DATABASES: Oracle, Microsoft SQL Server, Microsoft Access
QUALIFICATIONS
Six (6) years in IT industry
Savvy interaction with executive, management staff, clients, vendors, consultants and subcontractors Experience working with 3rd party vendors and consulting companies (IBM, Deloitte, Sapient, Accenture) Proven analytical, trouble-shooting and project management skills
Creates eProcurement Request For Proposal (RFP) and Statement of Work (SOW)
Develops business process analysis and reengineering, data analysis, information systems analysis and requirements definition
Business Requirements, As Is/To Be flows, project issue review and resolution documentation Develops Communication and Staffing Plans
PROFESSIONAL EXPERIENCE
Jul. 2010 - Present Retired
Apr 2008 – July 2010 Associate Project Manager, McKesson Pharmaceutical, San Francisco, CA (Contractor) Responsible for FY09 BTS Administration: Review status reports and update high level project timeline. Consolidate PM reports into Consolidated Process Management (PcM) Status Report. Update Dashboard status,
key documents, missing information and report irregularities to PM’s. Review current (13) Open/Active projects for status, lifecycle process, time being billed in phases vs. time allocated, stage of new projects in pipeline, i.e. business approval, prioritization of projects, on hold and canceled projects.
Log new documentation on projects for processing to PlanView, Specialty website and shared drive. PlanView: Review projects on shared drive for new or revised document needs; upload documents (project summaries, BRs, Detailed Sizing, documentation by phase). Update resources and schedules with awareness of project and phase timelines. SAP: Review FTE and contractor’s time billing in phases on projects and open each open/active project and review contractor’s paid invoices. Verify time and enter in project’s budget tracking and follow accruals for posting in accrual log/invoice log.
Financials: Update financial workbooks for budget tracking. T&E accruals due at end of month; Contractor Accruals each month. Do comparison of baseline vs. actual.
Website: Build website, all content, calendar, links, announcements, contact lists, documents, tasks, recurring meetings, custom tabs for shared websites. Website Management: Add announcements Update activities, calendar, travel dates, events, meetings, tasks. Upload documentation (project summaries, BRs, Detail Sizing, PM’s Reports). Meetings: Schedule meetings - book conference rooms, working with schedule disparities, order catering, projectors, hubs for vendor conferences, create and distribute agendas, scribe and publish minutes, schedule travel (planes, cars, hotels), set up vendor conferencing arrangements on or off site. As meeting info determines verify documents in place in repository or at end of each phase for project phase close out. Be aware of new documentation/announcements for processing, note Go Live / Milestones, new project information to publish or update areas of projects, i.e. high level project timeline, documentation processing for various document repositories or website.
Technology used: Planview, SAP, MS Project, Business Reports, document repositories (Planview, Specialty website, shared drive), HTML, XHTML, FTP, XML, JavaScript Microsoft Office Suite: Word, Excel, PowerPoint, Access, Visio.
Mar 2007 – Jan 2008 Project Coordinator, Kaiser Permanente, Oakland, CA (Contractor)
Accountable for RPM/Niku setup/update (add/delete new members, plan etc.), weekly reports and Cognos data entries. Update and maintain MS Project Plan in weekly sessions with IT groups and business teams. Maintain Excel workbooks for cost analysis and budget forecasting. Compilation of Request for Proposal (RFP) and Statement of Work (SOW) for Integrator role utilizing off shore and external resources. Manage documents using version control in multiple repositories. Responsible for creation of CDP documents (Staffing Plan, Communication Plan). Maintain risk tracker, issue items, action items, change management logs and Webtrend reports. Utilize Ariba and eProcurement tools to order hardware, software and supplies. Support SOP’s (Remedy RFC, SR, Recharge Agreements, 15D, 15A, TAA). Responsible for updates to SOX compliance checklist. Support weekly reporting in form of Dashboard. Generate service requests for equipment, hardware/software, new hire and space needs. Technology used: Cognos, RPM/Niku, Ariba, Business Objects, Remedy, Caliber, MS Project, document repositories (StarTeam, Docushare, Community Zero), Lotus Notes, Sametime, Microsoft Office Suite: Word, Excel, PowerPoint, Access, Visio
Jan 2006 – Mar 2007 Project Coordinator Blue Shield of CA, San Francisco, CA (Contractor)
Analyze the business needs of clients and stakeholders to help identify business problems and propose solutions. Develop and publish project deliverables, documents, budgets and reports utilizing the Center of Excellence processes. Liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. Manage schedule with interdependent project plans. Accountable for responding to requests for project status and resources to other project managers with special reporting requirements. During requirement gathering phase collaborated in collection of business requirements from all interdependent areas from draft to final requirement sign off. Specify business requirements and assist business clients in developing their requirements. Design research plans for data gathering and analysis. Develop financial models and business cases. Oversee client integration, implementation, test planning and execution and quality assurance testing. Capture and track the status of inventory of hardware and software throughout the team. Update and track project schedules and resources in project plan. Use PlanView in daily work product to review and update project’s status and develop reports. Monitor project resources and assist Lead PM with weekly and monthly project summary reports. Design the structure and maintain project eRoom (for outside and off shore vendor
document sharing) and in-house project shared drive. Develop and maintain project document library. Assist PMO in creating and distributing project documents required by drivers and stakeholders. Generate agendas, scribe minutes, track action items/issue resolutions for project team meetings. Create Visio organization charts and As Is/To Be flow charts.
Technologies used: PlanView, SharePoint, Clarity, Business Objects, Oracle, Livelink, MS Project, Microsoft Office Suite: Word, Excel, PowerPoint, Access, Visio.
Jan 2004 - Nov 2005 Executive Assistant to Director, Bayer HealthCare, Berkeley, CA (Contractor) For this newly created Technical Operations Process Support (TOPS) group of Subject Matter Experts created to review, analyze and report on technical and operational events that arise during the manufacturing and packaging of pharmaceutical product I was accountable for interface with and facilitation of day-to-day operations for Director and four direct reports. Responsible for incorporation and tracking multiple project team data. Create and update project resource groups and allocation of data into excel spreadsheets and MS Project. Organize from direct reports all source data for KPI (Key Performance Indicator) and compile into Director’s monthly reports. Analyze existing Standard Operating Procedure (SOP) and create SOP to password-protect Paradox database and create user view/edit access. Manage SAP work orders for space allocations, equipment, machine repairs and replacements. Prepare or recover from storage all documentation for Food and Drug Administration (FDA) audits; prepare resolution documentation to close out FDA . Audit and maintain past document archives to generate solutions for responses to FDA. Technologies used: SAP, Paradox, KPI, MS Project, Lotus Notes, Microsoft Office Suite: Word, Excel, PowerPoint, Access, Visio.
PROFESSIONAL DEVELOPMENT
AA Computer Graphics/Web Design - Antelope Valley College, Lancaster
TRAVELS
France, Turkey, Israel, Greece, Egypt
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