Customer Service Transport Operator

ANJALETTA T BECK

Killeen, TX *****

Cell: 254-***-****

*********@*******.***

SUMMARY

Summary: Professional military leader with over 20 years of experience in training, supervising, scheduling, and distribution. Expertise in effective communication, personnel management, staff development, and project management with high attention to detail, strong problem-solving skills, and excellent time management. SKILLS

• Core Strengths & Abilities

• Skilled in managing, delegating and supervising

personnel and equipment.

• Skilled in purchasing, inventory management,

budgeting, bookkeeping, customer service

• Business Process, Transportation

• Conferences

• Consultation

• Counseling

• Customer service

• Defense Travel System

• Policies

• SAP

• First Aid/CPR

EXPERIENCE

US ARMY

Training Supervisor 01/2019 to Current

• Assisted over 700 soldiers to enroll in over 100 military schools and training in multiple locations.

• Responsible for government travel plans and expense cards using the Defense Travel System (DTS).

• Prepared and maintained all training support materials for advising the unit commander on military education requirements.

• Forwarded complete applications for Army Service schools to appropriate command.

• Provided documentation and information required for the unit status report.

• Attended all unit training meetings providing developed unit training calendar and schedules.

• Forecasted and secured training resources to include training sites when needed.

• Accurately operated the Army Training Requirements and Resource System (ATRRS) and other training systems.

US ARMY

Master Resilience Trainer 01/2018 to Current

• Serves as the Master Resilience Trainer (MRT) for the Company Operations and Training section.

• Advised and assisted the company Operations Readiness NCO on military education requirements.

• Responsible for assessing, planning, conducting, and evaluating training of assigned soldiers.

• Identified and suggested resolutions in training deficiencies, developing a needs-based battalion training plan.

• Conducted training at company functions per scheduling mandates.

• Attended schools and conferences as required by training, development, and military education requirements. US ARMY

Equal Opportunity Advisor 01/2017 to Current

• Advised Battalion Commander on matters pertaining to Equal Opportunity (EO).

• Provided essential services for over 500 soldiers, Department of the Army (DA) civilians and family members assigned to tenant organizations.

• Advised commanders at all levels in areas of EO, climate assessments and complaint resolution.

• Conducted staff assistance visits, collected, and analyzed statistical data and overseas implementation of EO action plans.

• Articulated and complied with Department of Defense (DoD), and DA policies and directives concerning EO. US ARMY

Battalion Master Driver 01/2018 to 01/2019

• Supervised in sending over 200 soldiers to 50 plus training schools throughout the United States.

• Maintained and supervised a platoon consisting of maintenance, supply, mess, and admin sections.

• Maintained personnel status and vehicle availability.

• Records safe driving mileage accumulated by unit drivers.

• Organized, established, developed, and formulated plans critical to successful operations. US ARMY

Platoon Sergeant 02/2012 to 04/2017

• Completed the military Sexual Harassment/Assault Response and Prevention (SHARP) Program and maintained unit responsibilities of the program.

• Maintained and supervised a platoon consisting of maintenance, supply, mess, and admin sections.

• Assisted the Operations Officer in coordinating, supervising, and controlling company mission operations.

• Organized, established, developed, and formulated plans critical to successful Responsible for planning, supervising, and directing over 200 assigned Soldiers

• Advised staff and commander on matters of personnel, maintenance, and material readiness.

• Enforced safety/environmental protection procedures and security for all maintenance equipment and supplies.

• Confirmed and complied with environmental protection program, including spill prevention and contingency plans, through consultation with the Environmental Officer.

• Maintains positive control of over $1.5 million worth of equipment. Operations. US ARMY

Retention NCO 01/2015 to 01/2016

• Facilitated the commander's retention program.

• Counseled over 300 soldiers on career options and goals.

• Maintained accurate statistics on all reenlistments and soldier plans for exiting military.

• Trained and advised on all levels of staff on retention policies and actions.

• Maintained accurate filing system on assisted soldiers. US ARMY

Section Sergeant 01/2012 to 12/2013

• Performed duties as unit Section Sergeant in a transportation platoon.

• Supervised and provided technical guidance to a level of staff.

• Planned, organized, and performed assistant motor pool sergeant duties.

• Supervised motor pool inventory, dispatched vehicles, verified maintenance logbooks, received and delegated duties for motor transport.

• Responsible for the maintenance, accountability, and effective utilization of all platoon vehicles, weapons, and associated equipment worth over $25,000,000.

US ARMY

HAZMAT NCO 01/2010 to 01/2011

• Packed and certified over 50 hazardous shipments for ground transportation with skillful preparation resulting in zero leakage or safety mishaps.

• Taught subordinates the proper method of disposing of hazardous medical waste, ensured strict compliance, resulting in zero mishaps, injuries, or other discrepancies.

• Ensured proper handling, storage, and disposition of all hazardous material within the warehouse HAZMAT storage area.

US ARMY

Motor Transport Operator 11/2000 to 12/2007

• Stayed current on tactical planning and defensive strategies.

• Notified supervisors of any defects, vehicle damage or traffic violations.

• Maintained the safety and security of cargo, personnel, and equipment in the convoy.

• Transported clients to specified destinations safely and on-time.

• Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained. EDUCATION AND TRAINING

HIGH SCHOOL DIPLOMA 1997

Jackson High School, Jackson, AL

CRIMINAL JUSTICE Expected in 12/2020

Thomas Edison State University, Trenton, NJ

CERTIFICATIONS

SAP Certified Associate Business Process Integration. Equal Opportunity Certified

SAP S/4Hana 1709

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