Project Manager Coordinator

Tomilayo Arinola Iyun

Bronx, New York

423-***-**** (Cell) ****.****@*****.*** https://www.linkedin.com/in/tomilayo-iyun/

Summary

I'm currently completing a Master of Science in Information Systems. I'm looking for a role (full remote/hybrid) as a Business Analyst where I can leverage my skills, learn and broaden my hands-on experience in information management. I am also a certified Project Management Professional (PMP) with progressive leadership experience in Project Management, Hardware and Software Deployment Management, Business Analyst, Data Analysis, Business Development, Training, and Research. Over ten years of experience in different capacities with proven abilities to achieve peak performance levels with a commendable record of accomplishments.

Education

Master of Science in Information Systems, May 2023

Concentration: Information Management

Capstone: Using MS Teams to develop a data assessment sharing site for the College of Business and Technology

East Tennessee State University (ETSU), Johnson City, TN

GPA: 4.00

Master of Business Administration, 2016

Thesis Topic: An Evaluation of the Knowledge Management Strategies at a Leading Steel Manufacturing Company in Western Cape, South Africa

Management College of Southern Africa (MANCOSA), South Africa

Honors: Distinction

Bachelor of Technology in Project Management, 2012

Project: The Application of the Quantitative Strategic Planning Matrix (QSPM) to a Retail Company. A case study of Mr. Price Group Limited in South Africa. An Analysis of the Factors Impacting Decision Making in Virtual Team Members in a Construction Industry in Western Cape, South Africa.

Cape Peninsula University of Technology, South Africa

Honors: Cum-Laude

Bachelor of Science in Business Administration, 2008

Project: The Impact of Corporate Social Responsibility on Organizational Performance. A case study of Nigeria Bottling Company Plc.

University of Ado-Ekiti, Nigeria

Honors: Second Class (Upper Division).

Certifications

Project Management Professional (PMP), 2020

Certificate in Desktop Publishing, 2010

Professional Membership

Project Management Institute (PMI).

The Honor Society of Phi Kappa Phi

South African Institute of Management (SAIM).

Awards and Nominations

Spot Bonus Award Nomination (2017, 2018, 2019, 2020, and 2021) - RetailNext Inc.

Employee of the Month Award (September 2019) - RetailNext Inc.

Project Manager of the Year Award (2019) - RetailNext Inc.

Customer Whisperer Award (2019) - RetailNext Inc.

Top Performer Award for Nike Europe Project (2017) – RetailNext Inc.

Cum Laude in Project Management (2012) - Cape Peninsula University of Technology.

Academic Excellence Certificate (2000) by Coca-Cola Bottling Company.

Professional Skills

Language: RStudio and Structured Query language (SQL)

Software: Confluence, Jira, Astah, Power BI, Salesforce, https://system.netsuite.com/NetSuite Microsoft Project, Visual Studio, SmartOps. Expert in Microsoft 365 (Excel, Word, PowerPoint) and Google Workspace applications.

Skills: Project Management, Data Analysis, Business Analysis, Business Development, Software and Hardware Solutions Deployment, Research, Training, Excellent Attention to detail, Excellent Communication Skills, Adaptability, Self-Sufficiency, Highly Dependable, Team Player, Problem-Solving, Strong Sense of Leadership and work ethics, Time Management, and Critical Thinking.

Work Experience

Graduate Assistant, East Tennessee State University, Johnson City, TN. Jan 2022 – Apr 2023

Teaching “Using Information Technology” to both online and on-ground undergraduate students. Performing course development, grading, and conducting research.

Project Management Office (PMO) Manager, RetailNext, Inc. Headquarters, San Jose, CA. Jan 2021 – Dec 2021

Led a team of eleven Project Managers, one Project Coordinator, and one Operations Coordinator across Europe, Africa, and Asia, who are responsible for the deployment of software and hardware solutions. Serving as an escalation point to the global Project Management team. Providing ways to improve and streamline processes across the Project Management team.

Partnered cross-functionally with internal teams to provide strategic and tactical thought partnerships to effectively drive project delivery.

Created and executed work processes, and operational work plans, revising as appropriate to meet changing internal and external requirements.

Managed project resources, recruitment, and training of new team members. Ensuring all Project Managers are adhering to RetailNext policies and procedures.

Global Project Manager (EMEA, APAC, and NA Regions), Dec 2017 – Dec 2020

RetailNext, Inc. Cape Town, South Africa

Managed the coordination of all aspects of technology solution deployment. Partnered with stakeholders with order placement for rollouts, pilots, and ongoing projects.

Managed internal, customer, and partner resources to complete planned tasks.

Created and executed project work plans and revised them as appropriate to meet changing internal and external requirements.

Identified scope changes, processed change order approvals, and monitored project timeline and budget.

Managed internal and external resources to complete deliverables, track progress, and facilitate issue resolution.

Project Coordinator (EMEA, APAC, and Japan Region), Nov 2016 – Nov 2017

RetailNext, Inc. Cape Town, South Africa

Supported two Project Managers in the coordination of RetailNext analytics solution.

Coordinated internal, customer, and partner resources to complete planned tasks within NA, EMEA, APAC, and JAPAN regions.

Managed project changes and scope creeps.

Managed ongoing project documentation such as schedules, issues list, risk factors, and meeting minutes, and ensured documents are complete, current, and archived.

Program Support Officer, Jan 2014 – Oct 2016

Developmentnomics (Pty) Ltd. Cape Town, South Africa

Provided program support assistance, project management, office administration, quality assurance, and human resources administration.

Coordinated the business development team and all related tasks such as bid management process and tracking tender deliverables. Proposal writing and preparation of detailed costing.

Created project implementation plans for all projects.

Project Coordinator, Developmentnomics (Pty) Ltd. Cape Town, South Africa, May 2013 – Dec 2013

Provided project support assistance, office administration, quality assurance, supporting with all business development and bid management-related tasks.

Project Intern, Developmentnomics (Pty) Ltd. Cape Town, South Africa, Jan 2013 – Apr 2013

Assisted with project-related tasks, conducted desktop and field research, captured data, and provided office administration assistance.

Administrative and Finance Assistant, Jul 2009 – Jul 2010

Kaltungo Local Government, Gombe State Nigeria (National Youth Service Corps – NYSC).

Supported in the extraction of monthly management accounts and monthly financial report. Ensured that cash balances and other subsidiary accounts were regularly updated and reconciled.

Volunteering Experience

Administrator, Royal Care Surgery, Cape Town, South Africa, Jan 2017 – Dec 2021

Assisting with business management and overseeing operations. Preparing budgets, and reports, drafting policies, contracts, and maintenance of data.

General Volunteer, Hillsong Church, Cape Town, South Africa, Sep 2017– Dec 2019

Prepared sermon presentation slides and used the Church's presentation software and resources to present to the broader audience on the screen.

Assisted in the creative departments with ad hoc work relating to helping people in the community, at the Church, and at events.

Served as part of the worship team.

Program Administrator, Aug 2010 – Dec 2011

SouthLink Consulting, Cape Town, South Africa

Performed project administrative duties. Monitored property occupancy and managed routine operations. Administered the firm’s policies equitably and consistently. Prepared project costing and budgeting.

Operations Manager, Centre Catering Enterprise, Nigeria, Nov 2002 – Jun 2009

Managed and provided oversight of operations.

Performed on-the-job training for new staff members. Liaised with suppliers, customers, and staff members daily and provided them with information.

Ordered and managed inventory and assisted with quality assurance.

Selected Consulting Assignments

Project Manager - Implementation of In-store data analytics technology for Swarovski worldwide. (2017 – 2021)

Project Manager - Implementation of In-store data analytics technology for Sun Sand and Sports in the Middle East region. (2017 – 2019)

Project Manager - Implementation of In-store data analytics technology for Samsung in Europe region (2019).

Project Manager for the Implementation of In-store data analytics technology for Sephora in the Middle East region. (2019).

Project Coordinator for the Implementation of In-store data analytics technology for Nike Europe region (2017).

National Field Leader for South African Police Service Sector Policing Impact Assessment Project (2016). South African National Research Project.

Field Leader for City of Cape Town Assessment of Water Management Device Project (2016). Cape Town, South Africa.

Project Administrator and Researcher for PetroSA Comprehensive Multi-Stakeholder Survey project (2013, 2014, and 2015). South Africa National Research Project.

Project Administrator and Researcher for National Film Video Foundation Audience Development Research Project (2015). South Africa National Research Project.

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