Medical Assistant Patient Service
Resume:
J U L I A M D E G U T E S
*********@***.***
Novato, California 94947
PROFESSIONAL SUMMARY
Empathetic and patient-service focused Medical Assistant with twenty six years of experience in delivering medical care to patients in clinics and doctors' offices. Accountable for supportive and restorative care under clinical supervision. Efficiency- oriented professional with expertise in clinical and clerical functions. SKILLS
Extensive experience and knowledge
in front and back office skills
Administration of medications
EKGs and Zio patches Computerized appointment scheduling Quick learner, adapt easily to
change
Able to handle multiple tasks at one
time
Medical records confidentiality Medical billing
Patient assessments and care Inventory management
Clinical operations Electronic medical records
Vital signs and examinations Clinical applications Referrals for incoming patients and
outgoing visits to other specialists
Authorizations for medical procedures
and medications
Ordering of supplies for front and
back office
EXPERIENCE
Senior Medical Assistant, Providence St.Josephs, Aug 2013 - Jan 2021, Petaluma, CA - California
Worked with a cardiologist and nephrologist in very busy practice. Responsible for running the entire office.
Prepared patients for examinations, procedures, and treatments. Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Organized, reviewed, and forwarded incoming test results to the physicians. Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
Decreased waste of supplies by implementing inventory management checklists. Greeted patients warmly and assisted Physician in preparing patients for exams and JD
procedures by assessing vital signs and recording medical histories. Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
Performed initial response-screening following protocols under the direction of the supervising physician.
Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents.
Prepared specimens for outside lab testing, as ordered by the physicians. Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
Cleaned, prepared, and maintained examinations rooms and treatment areas. Prepared and administered medications and vaccines as directed by physician. Communicated with patients and families proactively to gather information on patient's condition.
Answered phone calls and scheduled or followed-up on appointments. Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR). Interviewed patients to obtain medical information and document vital signs. Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping.
Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification. Administered oral and parenteral medications and immunizations as directed by supervising the physicians.
Prepared treatment rooms for patient examinations. Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
Improved clinical operations and productivity by promoting efficient patient flow. Senior Medical Assistant, Dr.Richard Mendius, Aug 2008 - Aug 2012, Greenbrae, California
Cleaned, prepared, and maintained examinations rooms and treatment areas. Communicated with patients and families proactively to gather information on patient's condition.
Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories. Administered oral and parenteral medications and immunizations as directed by supervising the physicians.
Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
Prepared treatment rooms for patient examinations. Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification. Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping.
Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents.
Answered phone calls and scheduled or followed-up on appointments. Prepared patients for examinations, procedures, and treatments. Prepared specimens for outside lab testing, as ordered by the physicians. Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
Performed initial response-screening following protocols under the direction of the supervising physician.
Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
Interviewed patients to obtain medical information and document vital signs. Organized, reviewed, and forwarded incoming test results to the physicians. Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR). Decreased waste of supplies by implementing inventory management checklists. Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
Improved clinical operations and productivity by promoting efficient patient flow. Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Senior Medical Assistant, Womans Medical Associates, Aug 2005 - Aug 2008, Greenbrae, California
Improved clinical operations and productivity by promoting efficient patient flow. Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
Sterilized and positioned instruments and equipment for examinations and procedures. Communicated with patients and families proactively to gather information on patient's condition.
Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
Interviewed patients to obtain medical information and document vital signs. Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
Decreased waste of supplies by implementing inventory management checklists. Cleaned, prepared, and maintained examinations rooms and treatment areas. Organized, reviewed, and forwarded incoming test results to the physicians. Performed initial response-screening following protocols under the direction of the supervising physician.
Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Prepared specimens for outside lab testing, as ordered by the physicians. Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR). Answered phone calls and scheduled or followed-up on appointments. Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories. Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents.
Prepared patients for examinations, procedures, and treatments. Prepared treatment rooms for patient examinations. Senior Medical Assistant, Kaiser, Apr 1997 - May 2005, Santa Rosa, California Cleaned, prepared, and maintained examinations rooms and treatment areas. Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping.
Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
Dec 1994
Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Prepared specimens for outside lab testing, as ordered by the physicians. Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents.
Communicated with patients and families proactively to gather information on patient's condition.
Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
Improved clinical operations and productivity by promoting efficient patient flow. Prepared treatment rooms for patient examinations. Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories. Interviewed patients to obtain medical information and document vital signs. Organized, reviewed, and forwarded incoming test results to the physicians. Prepared patients for examinations, procedures, and treatments. Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR). Answered phone calls and scheduled or followed-up on appointments. Performed initial response-screening following protocols under the direction of the supervising physician.
Decreased waste of supplies by implementing inventory management checklists. EDUCATION
Associate of Science, Medical Assisting
College of Marin - Kentfield, California
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