Front Desk Legal Assistant

MARIA

ALCOLEA

**** * **** ** *******, FL ***** 786-***-**** **************@*****.***

Skills Summary

A positive team member, fluent in Spanish and English, elite organizational skills, always achieving and happy to work, putting effort into my job and learning new abilities very quickly. Experience on any Microsoft program, typing more than 70 wpm certified, outstanding customer service skills by always resolving consumer needs.

Education

South Florida Institute

Medical Assistant, Phlebotomy, high school diploma

Experience

Florida Spine and Pain Center

Front Desk Coordinator July 2021-January 2023

Responsible for all incoming calls, faxes, scans and procedure orders for patients and distributing them in the correct place using ECW software.

Managed the front desk check in collecting copays, deductibles, balances to ensure funds were always accounted for by being proficient and efficient on monetary procedures.

Utilized superior excursion skills to help patients with their diagnosis and in their time of need.

Checked out patients once they were discharged with their corresponding documents and information for next visit, maintaining appointment book. Knowledge of insurances

Carlton Fields, PA

LEGAL ASSISTANT November 2017-February 2021

Distributing calls to the correct party, assisting clients over the phone and physically for meetings with the attorneys.

Reserving conference rooms using a specific software, wherever the firm’s offices were in the United States.

Filing matters for the attorneys and book-keeping them in the software.

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