Medical
Resume:
Nyunywi Shirley
Erie, PA *****
*************@*****.***
CUSTOMER SERVICE REPRESENTATIVE SEEKING POSITION UTILIZING CONFLICT RESOLUTION SKILLS VIA PHONE, EMAIL, MAIL, OR SOCIAL MEDIA CONTACT. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Nurse Assistant
Sarah Reed Senior Living - Erie, PA
March 2022 to Present
• Monitored vital signs
• Provided caring, intimate, hands-on healthcare for residents Cashier/Sales Associate
Country Fair, Inc. - Erie, PA
November 2022 to February 2023
Home Health Aide
Moravia Health - Erie, PA
February 2022 to March 2022
Personal Shopper
Walmart - Erie, PA
August 2021 to October 2021
Server
Sheraton Hotels & Resorts - Erie, PA
May 2021 to September 2021
1. Take orders
2. Prepare food
3. Cash out guests
PCA/Caregiver
Erie County Homemakers - Erie, PA
March 2020 to July 2021
1. Assist with active daily living needs
2. Administer meds
Childcare Staff
CUDDLE TIME DAYCARE - Erie, PA
September 2014 to January 2021
PREPARE A LESSON PLAN FOR THE WEEK, PLAY WITH CHILDREN, STORY TIME AND PREPARE MEALS AND PROVIDE COMFORT AT NAP TIME
Asst Manager
Family Dollar - Erie, PA
December 2004 to February 2005
ran register,store orders,unload truck,handle money,cleaned Customer Service Representative
TELESERVICES REP, WEST TELESERVICES - Erie, PA
February 2004 to April 2004
COMPLETE CREDIT CARD APPLICATIONS,AMERIQUEST TRANSFERS,AND CREDIT CARD AUTHORIZATIONS.
Education
GED in General Studies
Gecac - Erie, PA
February 1996 to June 1998
Skills
• Cleaning
• Computer skills
• POS
• Customer service
• Teaching
• Childcare
• Toddler care
• Experience with children
• Retail sales
• Customer support
• Stocking
• Nannying
• CPR
• Sales
• Vital signs
• Senior care
• Driving
• Medication administration
• Computer operation
• Windows
• Caregiving
• Hospital experience
• Cashiering
• LAN
• Leadership
• Telemarketing
• Operating systems
• Babysitting
• Typing
• Home care
• Microsoft Word
• Microsoft Powerpoint
• Communication skills
• Delivery driver experience
• Cold calling
• Daycare
• Conflict management
• Serving
• Computer networking
• Cash handling
• Pediatrics
• Nursing
• Infant Care
• Hotel experience
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Written communication — Completed
May 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed
Scheduling — Familiar
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Verbal communication — Completed
May 2022
Speaking clearly, correctly, and concisely
Full results: Completed
Inside sales — Completed
May 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Completed
Bookkeeping — Familiar
May 2022
Calculating and determining the accuracy of financial data Full results: Familiar
Basic computer skills — Familiar
June 2022
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Warehouse shift leader — Proficient
June 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Data entry: Attention to detail — Familiar
November 2022
Maintaining data integrity by detecting errors
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate