Sherrell Thibodeaux Hildreth
**** ******* *******, ** *****
************@*****.***
Highly experienced professional with over 15 years of superior customer service. Actively seeking a position where I can optimize my problem-solving and organizational skill to contribute to the increase of customer satisfaction.
Skills
Conflict resolution expert
Detailed oriented
Ability to work independently and with a team
Active listening skills
energetic work attitude
proficient in Microsoft suite
proficient in SAP System
Certification and Training:
OSHA Certified Forklift Driver- 1993-present
Employment History:
Halliburton 10/2007-4/2020- Forklift Operator and Receiving Clerk
Developed highly empathetic client relationships and earned a reputation for delivering exceptional customer service to the vendors and clients
Communicated with vendors and clients regarding delays or problems with orders
Promptly responded to general inquiries for vendors, clients, and staff members via telephone, email, mail, and fax
Inspected deliveries to ensure they matched order and invoice criteria
Loaded and unloaded products from trucks using forklifts and other material handling equipment
Transferred material to and from production areas using forklift
Monitored and maintained accurate inventory using SAP system
Performed multiple types of SAP transactions and scans to properly execute receipt of multiple types of incoming shipments
Prepared and attached all shipping related documents to shipments, such as packing slips, bills of lading, and commercial invoices
Created and updated reports via data entry for departmental use
Duncan Equipment 9/2005-10/2007- Forklift Operator and Receiving Clerk
Organized and stored items in appropriate areas using forklift
Studied production schedule to determine material requirements, movements, and deliveries
Accountable for the efficient operation of the forklift vehicle
Performed order filler and checker duties
Maintained a clean, orderly work area and followed all company and national safety procedures and standards.
Prepared all outgoing materials for shipping, making sure all relevant paperwork was completed and accompanied each shipment as per requirements
Walgreens Distribution 9/1993-9/2005- Forklift Operator and Order Puller
Assisted in performing all warehouse functions such as order picking, packing, stocking, and shipping and receiving
Communicated with drivers on the location for their drop to be made
Unloaded deliveries from truck into the warehouse.
Coordinated with the shipping and receiving clerk to unload shipments and ship products by loading trucks.
Filled company orders by using the pick and pull system.