Therapist Assistant Physical

CINDY JUSTICE

626-***-**** ************@*********.*** Spring Hill, TN

PROFESSIONAL SUMMARY

• Experienced Physical Therapist Assistant, with 28 years of healthcare service, seeking a full-time position utilizing administrative and leadership skills.

• Extensive experience with management, coaching, and quality review. Knowledge of medical terminology, electronic medical records platforms, and excellent documentation and communication skills.

• Years of experience providing customer service and leading small to large teams of healthcare professionals.

• Experience with Microsoft Teams, Word, Excel, and Outlook PROFESSIONAL EXPERIENCE

CLINICAL ASSESSOR AND TEAM LEAD, CAREBRIDGE MEDICAL GROUP, 926 MAIN, NASHVILLE, TN 2021-2023

• Worked remotely as a clinical assessor conducting telephonic assessments of health plan members receiving Medicaid LTSS.

• Completed and submitted comprehensive documentation to share with health plan case management to summarize reported care needs and functional levels of members receiving home and community based services.

• Worked as a Team Lead, overseeing up to 20 clinical assessors with focus on training, coaching, quality assurance, developing SOP’s, and consulting with health plan case managers. PHYSICAL THERAPIST ASSISTANT, BRIDGE HOME HEALTH, 38977 SKY CANYON, MURRIETA, CA 2017-2021

• Worked as treating physical therapist assistant providing patient care and daily documentation.

• Worked closely with interdisciplinary team to coordinate care for optimal outcomes.

• Coordination of home durable medical equipment and home exercise program training to maximize patient independence.

ASSISTANT DIRECTOR OF REHAB, CAMBRIDGE HEALTHCARE, 24100 MONROE, MURRIETA, CA 2013-2017

• Worked as Assistant Director of Rehabilitation, assisting DOR with staffing, scheduling, PPS and RUG management and denial management.

• Provided in-services for facility and rehab staff, including documentation training to optimize Medicare reimbursement.

• Weekly meetings with interdisciplinary team to manage coordination of patient care, communication between departments on discharge planning and HMO case management. PHYSICAL THERAPIST ASSISTANT, INTERFACE REHAB, 24100 MONROE, MURRIETA, CA 2008-2013

• Worked as treating physical therapist assistant providing patient care and daily documentation.

• Filled in as interim Rehabilitation Coordinator when facility was between DOR’s, for total of about 2 years.

• Assisted with staffing, scheduling, PPS/RUG management. PHYSICAL THERAPIST ASSISTANT, AEGIS THERAPIES, 24100 MONROE, MURRIETA, CA 2007-2008

• Worked as a staff physical therapist assistant providing patient care and documentation.

• Experience with a variety of diagnoses with emphasis on functional training, therapeutic exercise, balance and gait training.

DIRECTOR OF REHABILITATION, HALLMARK REHABILITATION, LOS ANGELES AND HEMET, CA 2004-2007

• Worked as DOR in medium and large size SNF’s, managing staffing, scheduling, PPS and RUG management.

• Worked with case managers on large HMO contract to optimize patient outcomes. REHABILITATION TEAM LEADER, AEGIS THERAPIES, SAN GABRIEL, CA 2002-2004

• Worked as rehab department coordinator for 59 bed facility, handling staffing, scheduling of treatments, PPS and RUG management and MDS completion.

• Managed Medicare billing and generated weekly business analysis reports. Along with these duties, maintained 70-80% productivity with patient care.

PHYSICAL THERAPIST ASSISTANT, BEVERLY HEALTHCARE, BURBANK, CA 1995-2002

• Worked as a staff physical therapist assistant providing patient care.

• Experience with a variety of neurological, orthopedic and medical diagnoses, as well as extensive wound care treatment.

EDUCATION

Associate of Arts Degree - Physical Therapist Assistant - Cerritos College, CA 1995, Dean’s List Bachelor of Science - Exercise Science - University of Southern California, CA 1992, Graduate Cum Laude

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