Service Representative Medical Receptionist

BLANCA ABIGAIL LINQUI

***** ****** ** **********, ** 20874

E-mail:*********@*****.*** - Phone: 301-***-****

Objective and Summary:

** **** *** ******** ********** as well as being fluently in English with many goals in life. Such as aiming for a Masters Degree in Business Management and to work in a productive manner to becoming a Business owner. By currently taking classes at Montgomery College such as money management and having an internship at a private own company. The company can utilize by expanding the experience with patience, hard working, and stopping at nothing to get to the goal.

Professional Experience

GSR (Guest Service Representative)

Motel 6 Gaithersburg MD

August 2011-September 2013

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests

Asst. Service Manager

Browning Pools Germantown MD

April 2013-Febuary 2017

Communicates with clients, supports Service Technicians and establishes service requests by utilizing Service CEO Software, ensuring the best possible service. Identify client service requests and create work orders in Service CEO. · Assist with Technician’s Daily Work Schedules (DWS) by ensuring parts are available and pulled for the days jobs. Responsibility included the following

·Receiving and addressing client concerns/issues through incoming phone calls and other means. Assistant Service Manager will diagnose client problems, recommend corrective services and sell additional services over the phone as well as face to face when appropriate

·Working with the Warehouse Manager to ensure job specific parts are ordered and delivered in a timely manner.

Medical Receptionist

Potomac Prompt Medical Care

January 2015- 2018

The job duties of these professionals include greeting patients when they enter a medical office, clinic or hospital. Medical office receptionists also answer telephones, and respond to and send faxes. Receptionists gather information from patients upon patients' arrival by having them fill out forms. Many times, all incoming and outgoing mail is a responsibility of a receptionist. As well as assisting doctors with maintaining patient records and handling billing and processing insurance.

Assistant Manager

More Helping Hands LLc. Damascus MD

January 2018- Present

Responsible for Scheduling appointments and assign routes to our employees daily. Helping with monitoring supply cost and budget. Answering phones. Managing customer complaints and resolving their issues. Creating and closing invoices as well as making bank deposits.

Education

Watkins Mill High School June 2009

Earned an Advance Diploma

Business Management

Certificate of Merit in both

Math and Law

Languages of Fluency

"English

"Spanish

SKILLS

• Attention to detail

• Negotiation

• Project completion

• Good transportation

• Documentation

• Shipment issues resolution

• Workplace safety

• Sanitization

• Facilitation

• Multitasking

• Relationships development

• Physical stamina

Technical & Software Skills

Proficient with:

"Microsoft Office Suite (Word, Excel, Power Point, and Outlook)

"Microsoft project.

"Quicken.

"Google Chrome and Internet Explorer.

References available upon request

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