Service Representative Call Center
Resume:
Latisha West
Chicago, IL
************@*****.***
Work Experience
Call center supervisor
FCTS - Elmhurst, IL
August 2021 to March 2022
Receiving and making inbound calls, sending covid results to patients via email, data entry, training new employees
Lead Cashier/Customer Service/Catering Attendant
Compass Group - Chicago, IL
May 2015 to March 2020
Phone sale associate
Home depot - Chicago, IL
March 2010 to May 2013
Mailroom, Receptionist, Calling customer to remind them about their merchandise that they need to pick up,customer service,assisting customers in the store,switchboard operator, sorting mail Customer Service Representative
Kelly services - Chicago, IL
June 2008 to December 2008
Inbound call center,receiving calls from customers regarding their child support payments Customer Service Representative
Sears marketing center - Bridgeview, IL
February 2005 to May 2006
Outbound call center,calling customers to renew insurance on their appliances Education
High school or equivalent
Curie Metropolitan High School - Chicago, IL
September 1997 to June 2000
Skills
• Multi-line Phone Systems
• Home Care
• Laundry
• Cold Calling
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