Tonya Clower
ACCOUNT EXECUTIVE - SANMAR
Kilgore, TX 75662
***********@*****.***
To utilize my strong goal-oriented and motivational attitude along with management abilities to guarantee an on-going success for SanMar.
Authorized to work in the US for any employerWork Experience
ACCOUNT EXECUTIVE
SANMAR
August 2015 to Present
• Effective and efficient use of all computer system applications
• Responsible for implementing all product knowledge and service level expectation as trained
• Take inbound calls, make outbound follow up calls, keying orders, emails & credit memo
• Communicate regularly with Territory Mangers regarding mutual accounts
• Offer up to date and accurate information and product knowledge to customers
• Work towards achieving goals within a time frame
• Follows SanMar Policy and Procedure as outlined in training manuals, online, employee handbooks
• Maintain account executive accounts and work towards increasing sales and helping accounts grow with SanMar and grow individually
INTERNET SALES MANAGER
FENTON HONDA OF LONGVIEW
October 2013 to June 2014
• Managed Sales and Service Leads and Social Media Marketing
* Managed different sales promotions and marketing strategies
• Sold new and pre-owned inventory
• Listen to and resolve customer complaints regarding services, products, or personnel
• Hire, train, and evaluate personnel
• Monitor sales staff performance to ensure that goals are met
• Plan and prepare work schedules, and assign employees to specific duties and tasks
• Attend company meetings to exchange product knowledge and share different sales strategies
OWNER
T-SHIRT SHAK
June 2007 to October 2013
Owned and operated an embroidery and screen printing shop
Managed employees work load and daily schedules
Met with customers on a daily basis and focused on outside sales
Assess marketing potential of new and existing customers
Represent company at trade association meetings to promote products
Handled everyday business decisions regarding customers
Met or exceeded sales objectives
Designed artwork and saw it to fruition to the end product
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
RELEASE OF INFORMATION REP
MED-REC SERVICES
June 2006 to May 2007
Protect the security of medical records to ensure that confidentiality is maintained
Retrieve patient medical records for physicians, technicians, or other medical personnel
Release information to