Customer Service Associate, Administrative Assistant, Data Entry
Resume:
Stefanie J. Doran
Glen Allen, VA 23060
adv8ob@r.postjobfree.com
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Technologically savvy
Accounts Payable
Accounts Receivable
Daily and Weekly Payroll Activities
New Employee Processing
Kronos
People Soft
Skilled in Microsoft, Excel
CDK, AS400
Written and Verbal Communication
Strong Interpersonal and Communication Skills
Organization and Planning Skills
Eagerness to Learn New Technologies
Dependable and Responsible
Professional Experience:
2007 to Present: David R. Mcgeorge Car. Co. Inc. Richmond, VA Administrative Assistant
Schedule repair appointments for estimates and repair for customers for vehicles receiving body damage. Interact with customers in person and over the phone advising the status of repairs to their vehicle. Interact with insurance adjusters regarding updates to the repair of customers' vehicles and obtain information from insurance companies regarding coverage and payments. Interact with vendors, create and process purchase orders for payment. Collect payments over the phone and in person from customers, process payroll when needed and answer multi line phone system. 2001 to 2007: Elizabeth House Assisted Living Glen Allen, VA Administrative Assistant
Processed payroll, new admission records, invoices and maintained resident files. Administer employment applications, obtained references, background checks and drug urinalysis. Provided prospective clients and staff with facility tours. Created weekly menus and calendars of social events for residents. Purchased supplies and food for the facility while remaining within budget constraints. 1998 to 2001: White Oak Equipment, Inc. Ashland, VA Administrative Assistant
Provided customer service to clients in the purchasing and leasing of heavy machinery. Processed payroll for 30 employees and maintained records and reports accordingly. Answered high volume phone calls and performed general office duties such as filing faxing and data entry. Assisted the sales team in all business office support needs.
1994 to 1998: Carpenter Company, Inc. Richmond, VA Purchasing Agent Assistant
Provided customer service and purchasing support to engineers in the Research & Development Department of a chemical and foam manufacturing plant. Reconciled and paid invoices for supplies and Products purchased.
Education:
1982 to 1985: Patrick Henry High School Ashland, VA High School Diploma
1993 to 1994: J. Sargeant Reynolds Community College Richmond, VA Business/Science & Allied Health
Volunteer Experience:
1990 to 1994:
Emergency Medical Technician
Ashland Volunteer Rescue Squad Ashland, VA
Provided emergency medical assistance in response to 911 calls.
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