Scrum Master Business Analyst

Fatima Shakil

Phone Number: 850-***-**** - Charlotte, NC - ZIP: 28269

LinkedIn: https://www.linkedin.com/in/agilefatima

Email: **************@*****.***

Professional Summary

Experienced Scrum Master with multiple years of agile experience. Proven track record of using agile methods to deliver quantifiable results that are sustainable and are skilled at driving adoption of scrum practices and fostering self-organization among teams. Advocate for change, continually seeking to challenge the status quo and create an environment of continuous improvement. Extensive knowledge in agile principles, values, and various frameworks, including Scrum, Kanban, lean, and SAFe.

Skills

Skills: Agile methodologies Scrum, Kanban, Lean, SAFe. Project management tools JIRA, Rally. Team collaboration and communication, Conflict resolution and problem-solving, Continuous improvement and process optimization, Agile coaching and mentoring

Tools stack: Excel Pivot Tables, Microsoft Office Suite, JIRA, Rally, Outlook, PowerPoint

Project Management Tools: JIRA, Rally, Version One, ServiceNow, ADP

Certification: Professional Scrum Master, PSM 1

Professional Experience

RLI INSURANCE Jun2019 – Present

SCRUM MASTER

Supervise consultant resources including performance monitoring and tracking

Anticipate associated problems and complications and devise solutions to avoid delaying the progress.

Develops the Sprint Backlog and the Sprint Burndown Chart and creates deliverables.

Leads all sprint planning, sprint reviews, sprint retrospectives, and daily scrums that lead towards more traffic.

Regularly interact with cross-functional teams, client stakeholders, and partners regarding roadmaps, progress, risks, and change management.

Develop and implement effective reports using various Business Intelligence and assessment tools for risk management and proactively identifying problem areas.

Bridging and interacting with clients and partners daily to foresee their expectations and liaise project progress.

Delivering regular reporting and analysis documentation to clients and presenting findings or test results in person or via conference calls.

Implement email marketing to get traffic for the company, including content, design, testing, delivery, and reporting of metrics.

Conduct business process modeling and generate applicable scenarios for the testing team.

MUFG (Mitsubishi UFJ Financial Group), Atlanta, GA oct 2018 – Jun2019

Scrum Master Application Development

Serve the transformation team in terms of grooming backlogs for agile transformation efforts, prepare presentations and support the upper management.

Managing timelines, resolving problems and coaching team members on Agile methodologies.

Work with project teams to analyze current systems and processes and design a strategy for the adoption of agile best practices.

Lead agile workshops for both development and functional teams, as well as key stakeholders.

Facilitate learning and development through individual and team coaching.

Hold stand-up meetings with cross-functional teams to review project status.

Citi Bank, New York City, New York Jan 2015 – Oct 2018

Business Analyst Risk and Compliance Team

Interacted with Financial specialists, Originators, Retail banking team and end-users of the application, and systems to understand the existing business processes and gather business requirements.

Strong experience in interacting with stakeholders, gathering requirements through interviews, workshops, and existing system documentation or procedures, defining business processes.

Conducted Joint Application Development (JAD) sessions to gain consensus on various issues related to the enhancement project. Acted as a facilitator and also as a scribe on different occasions.

Developed Use Case Models, Activity Diagrams, State Diagrams and Data Flow Diagrams (DFD) in MS Visio.

Experienced in data manipulation using SQL scripts for the retrieval of data from the relational database.

Frequently liaised with the subject matter experts and IT team members in redefining requirements to ensure that they meet the business users’ expectations.

Established and implemented project management processes and methodologies to ensure projects are delivered on time, within budget, adhered to high quality standards and meet user expectations.

Education

Stony Brook University, Stony Brook, NY

Masters Business Administration and Information Technology

National College, PK

Bachelors of Arts, BA

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