Customer Service Facilities Technician

Jonathan Martin-Ives

*** **** *** ******, ******** Springs, Colorado, 80903, US • 719-***-**** • ******************@*****.*** Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Reliable work history and a proven track record of good attendance. Good communication skills

Customer service

Self-motivated

Works well independently

1983

Roy J. Wasson High School - Colorado Springs, CO

Facilities Technician 2 - March, 2003 to November, 2022 California Casualty Auto and Home Insurance - Colorado Springs, CO Kept my supervisor informed about operational issues and changes on a regular basis. Solved issues, improved operations, and provided excellent customer service. Followed standards and procedures to keep a safe working environment. Followed company procedures to keep the work environment clean and organized. Alerted supervisors when machines required extensive maintenance. Delivered excellent customer service.

Answered calls per hourly shift to help customers with their questions and concerns. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Director/writer of independent film.

501st Legion.

PROFESSIONAL SUMMARY

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