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Property Manager Customer Service

Location:
Lagos, Nigeria
Posted:
March 30, 2023

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Resume:

'BOBOYE ABIOYE

Address: * *********** *****, ****** ******, Lagos State, Nigeria.

Phone Number: (+234) (0-802-***-****

Email Address: adv8m2@r.postjobfree.com

LinkedIn Profile:https://www.linkedin.com/in/boboye-abioye-ciwfm-6907929/

PROFESSIONAL SUMMARY: Results-oriented professional with over 14 years of experience in project and property management, architectural design, supply chain and procurement operations, contract management and project planning, constructions, operations and facilities management, business strategy and development, facilities operations, and team management. Experienced in the aviation, property and asset management, civil engineering, architectural, and construction industries. Seeking a Facilities Manager position where my knowledge and skills can be used to achieve the company's goals and exceed expectations.

ACHIEVEMENTS:

• Successfully managed and maintained several large-scale properties, reducing administrative costs by 25% through professional negotiation and pricing strategies.

• Developed and implemented a change management approach and methodology to improve processes and achieve optimal results.

• Ensured technical feasibility within the increased staff strength by 5%.

WORK EXPERIENCE

General Manager: Shonny Investments and Properties Company Limited

(Elephant House, 18th Floor, 214 Broad St, Lagos) Sept 2015 -Till Date

Responsibilities:

• Manage all property-related activities, including capital projects, customer service, renovations, and refurbishments.

• Develop meaningful, achievable budgets and short- and long-term strategic goals.

• Provide effective leadership to the management team to ensure that targets were met and exceeded on all projects.

• Planning, directing, and coordinating the project and service delivery of all operational departments to meet and exceed clients' expectations.

• Analyzing results to highlight problem areas and provide solutions for cost control.

• Develop and manage team members to ensure career progression and effective succession planning.

• Responding to audits and ensured continual improvements on projects.

Facility/Property Manager: Broll Properties Services Ltd

(Lagos state, Nigeria) Aug 2014 – Aug 2015

Responsibilities:

• Oversaw all building-related activities, including maintenance, repair, and renovations, to ensure they are consistent with company standards.

• Negotiated contracts with vendors and contractors to ensure timely and cost-effective completion of projects.

• Developed and implemented budgets, goals, and objectives for the facilities department.

• Directed and supervised facilities staff, ensuring that they are properly trained and equipped to perform their duties.

• Collaborated with other departments to ensure that facilities meet the needs of the organization.

• Ensured compliance with health and safety regulations and maintain records of inspections, permits, and licenses.

General Manager: Housing Fabrications & Projects

(Lagos state, Nigeria) April 2011 – Aug 2014

Responsibilities:

Managed and coordinated all design projects from brief to implementation thereby saved time and prompt delivery of projects.

Slashed administrative cost by about 25% through professional negotiation of pricing and charges, whilst ensuring the enhancement of services.

Adherence to set Acceptable Quality Level (AQL) at all times regarding all projects.

Implemented design work programmes and plans in line with agreed upon procedures and guidelines which gave rise to improved delivery of service.

Properly and flawlessly carried out of Service Level Agreement.

Managed inter-functional relations to ensure synergy across all projects.

Prepared, implemented and monitored the Standard Operating Procedures.

Planned, organized and carried out audits of facilities under management, in a bid to keep the organization abreast of its managed facilities.

Supervised all contracted efforts of third-party service providers and professionals unto all agreed deliverables

Quality Control Manager: MULTI-SCAPES LTD

(Lagos state, Nigeria) July 08 – Mar 2011

Responsibilities:

Co-ordination of standards and codes, technical abilities, general management ability and human resource skills.

Application of knowledge, skills and techniques to project activities in order to meet stakeholders’ needs and expectations on any project

Prepared, implemented and monitored the Standard Operating Procedures.

Assisted in the delivering and exceeding the demands of Service Level Agreement.

Supervised contracted efforts of third-party service providers and professionals.

Balanced the needs of a diverse audience in an urban location where technical skills are competitive and quality difficult to find.

Project Architect: Bi-Courtney Aviation Services Limited

(Ikeja, Lagos state, Nigeria) Mar 2006 – April 2008

Responsibilities:

Supervised Architect at the Murtala Mohammed Domestic Terminal II Airport (Nigerian Dream)

Maintained HVAC and chillers systems of the airport.

Review of project proposal/work schedule, assigning time frame to exercises.

Assistant to the Project Manager in the quality management processes, identifying project risks as well as proffering workable solutions.

Liaised with Consultants to the project work.

Project progress report/evaluation of work carried out, enforcing strict adherence to set and laid down rules and standards.

Ensured good and proper finishing on works such as Mosaic and Ceramic tiling (Murtala Mohammed Domestic Terminal 11 Airport)

Co-ordinated of sub-contractors and adequate reporting on progress of such works (Murtala Mohammed Domestic Terminal 11 Airport).

General maintenance of Facilities, including the Apron,4 nos 1650kva generating sets.

Water Treatment Plant operation and Maintenance.

Co-ordinated cleaning of entire Facilities (waste management, cleaning of Terminal Facility, eateries, toilets, apron grounds, landside, camera and fire services, signages) and was able to achieve a high level of cleanliness in the premises.

Supervisory and managerial roles in architectural and construction tasks

COMPUTER SKILLS: Microsoft Office Word, Microsoft power point, Microsoft Excel.

SOFTWARE KNOWLEDGE: AutoCAD, RoomSketcher,Sketchup

PROFESSIONAL MEMBERSHIP:

Institute of Workplace and Facility Management Membership No:(0113130) 2020

Nigerian Conservation Foundation (Life-long Member)

RELEVANT SKILLS: Project Management, Contract Management, Project Planning, Constructions, Operations Management, Procurement, Architectural Design, Business Strategy, Facilities Management, Business Development, Strategic Planning, Facilities Operations, Property Management, Succession Planning, Real Estate, Auditing.

LANGUAGE SKILL: English (Professional), Yoruba (Native),French ( Basic)

EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES:

University of Lagos 2003

University of Lagos 2000

International School Lagos 1993

ACADEMIC QUALIFICATIONS WITH DATES

Masters of Environmental Design 2003

Bachelor of Environmental Sciences 2000

Senior Secondary School Certificate 1993

LICENSES & CERTIFICATIONS

Project Management Certification In-View

Interior Design Advanced Course (Oplex Careers) 2022

Professional Certificate in Project Management

TTC Gobal 2008

Proficiency in French Alliance

Alliance Française 2008

REFERENCES: Provided on request



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