Office help

* ******** ** ***** ********* SABA MA · 978-***-****

**********@*****.***

SUMMARY

A goal oriented, medical practice Office Manager with 35+ years of experience in the dental field, overseeing numerous installations and upgrades of medical equipment, computer systems, payroll and accounting systems. Excellent practice ambassador with a history of growth through both new patient acquisition as well as high satisfaction and retention of existing patients. Proven leader, effectively managing all personnel issues to ensure a productive workplace for the staff and the most professional and welcoming environment for the clients. Experienced in ensuring schedules are optimized and production is maximized. Manage with the immediate, short term and long-term goals in mind, constantly balancing conflicting or unforeseen conditions. Manage and prioritize independently with little or no oversight required from partners. Adept at proactively identifying the issues that require escalation along with potential and preferred solutions. EXPERIENCE

2003– 2020

Office Manager: Dr.’s, Schofield, Martin, and Smagula DMD, PC, LLC Managed staff of 18, including all aspects of scheduling across hygienists, assistants, and doctors. Maintained collections of 98-95% on annual revenue of ~$5M. Oversaw 2 complete computer installations. Maintained the daily, monthly and year end numbers. Responsible for payroll and bonuses for employees and doctors. Managed accounts payable and account receivables. Managed multiple capital installations and office renovations. Office 401K plan administrator. Responsible for all month and year end closing. 1991 – 2003

Office Manager: Dr.’s Beck and Schofield DMD, PC, LLC Answered phones, booked appointments, managed accounts receivable/payables. Managed scheduling of staff and providers. Assumed the hiring/firing responsibilities. Assured HIPPA compliance was implemented smoothly, successfully and on time. Primary interface with insurance carriers, rectifying and resolving differences to the satisfaction of all involved parties. 1984-1991

Assistant Office Manager: Dr. Beck DMD, PC, LLC

Answered phones, scheduled appointments, managed accounts receivables, assisted with staff scheduling, balanced daily books, resolved insurance issues. Handled and resolved patients billing and scheduling issues.

1980-1984

Front Desk Manager: Dr. Paul Carter

Answered phones, booked appointments, accounts receivable, balanced daily and monthly register. Managed personnel issues.