GAGE SCHLUMBRECHT

SERVICE ADVISOR

Phone: (***) 609 – 4716 E-mail: adv8lh@r.postjobfree.com Address: Inwood, WV 25428

OBJECTIVE

EDUCATION

Avid outdoorsman and nature lover. My family and I try to spend as much time outside as possible, including camping, backpacking, hiking, fishing, and kayaking. Both of my sons have been camping since they were two years old, and still love to get involved with any of my outdoor adventures as often as they can. I regularly contribute to Boy Scouts and Girl Scouts of America fundraisers as well as Virginia and West Virginia Department of Natural Resources. I am also involved in the vehicle off-roading community and am well versed in the adaptation and addition to aftermarket suspension and body parts to everyday vehicles.

Heritage High School

Class of 2019

Leesburg, VA 20175

KEY SKILLS

COMMUNICATION

TIME MANAGEMENT

PROJECT MANAGEMENT

MULTI-TASKING

PERSONABLE

PROBLEM SOLVING

CERTIFICATIONS

I-CAR PLATINUM

REFERENCES

AVAILABLE UPON REQUEST

EXPERIENCE

08/31/2016 – Current

Service Advisor, Caliber Collision

Primary point of contact for customers

Coordinate all communications for all stakeholders involved (internal and external) with repair, to include; insurance, vehicle rental, sublet repair partners, parts manufacturers, and loan servicers

Research and implement manufacturer repair procedures needed for safe and accurate repairs

Research and utilize ADAS procedures that are necessary for safe and accurate repairs depending on manufacturer position statement

Comply with Caliber, OSHA, and GMG EnviroSafe regulations

Retention and utilization of DRP knowledge to ensure compliance with partner agreements

Maintain consistently high CSEP scores

Staying up to date with local state laws regarding total loss vehicles

Work alongside repair and paint technicians to ensure repairs are complete

Perform other duties outside of job description to aid in timely completion and customer satisfaction; detailing, checking and assigning parts, scheduling, test fitting parts, and delivery