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Security Officer Customer Service

Location:
Metairie, LA
Salary:
45,000
Posted:
March 30, 2023

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Resume:

STEVEN ODOM

**** ******** ***. ******** * Apt.***, Metairie, La., 70001.

504-***-****

adv8la@r.postjobfree.com

OBJECTIVE

To advance in my career within the realm of security and law enforcement and utilize my skills as an investigator. To become an asset and grow within an organization. EXPERIENCE

Edifice Protection Agency

Lead Armed Officer / 02-2023 till present.

§ Patrol assigned area acting as a physical deterrent for any criminal activity in the area.

§ Observe and report any strange or unusual activity in the assigned area.

§ Compile clear and concise reports of any incidents that occur while on shift. Ochsner Health

Armed Security Officer / 3-2022 till 02-2023

§ Patrol assigned areas of the facility and act as a physical deterrent while providing great customer service to all patients.

§ To patrol areas in a marked unit to deter any criminal activity in the immediate area. Edifice Protection Agency

City Manager / 1-2022 till 3-2022

§ Supervise all accounts in the New Orleans area.

§ Prepare schedules for Field Supervisors and Officers.

§ Meet with clients and asses their needs.

2

CVS Health

Shift Supervisor / 9-2021 till 03-2022

§ Oversee the daily operation of store while on shift.

§ Assign task to associates and provide excellent customer service to all customers.

§ Balance Cash draws and prepare deposits.

§ Check in vendors and ensure product is properly inventoried. Inter-Con Security

Lead Supervisor /12-2020 till 9-2021

§ Supervisor for the Port of New Orleans contract.

§ Duties include but not limited to distribution of schedules, uniforms and paperwork to all officers.

§ Oversee the daily operations of both day and night shifts.

§ Conducted training classes and onboarding for each officer. Gardaworld Security

Armed Patrol Officer / 2-2018 till 3-2023

§ Patrol neighborhood in a marked patrol vehicle to ensure the safety of all residents and the general public.

§ Be a Physical deterrent towards all criminal activity that may occur in the assigned patrol area.

§ Compile clear and accurate reports on all incidents that occur in the assigned area while on patrol. Orleans Parish Sheriff’s Office

Human Resource Investigator / 2-2010 till 9/2019

§ Conduct background checks on prospective, active and contract employees, Reserve Deputies, and volunteers utilizing all available law enforcement software.

§ Fingerprint individuals using the AFIS live scan system as well as buckle swabs if needed.

§ Verify employment history via phone, fax, email or onsite.

§ Research previous law enforcement history.

§ Compile summaries on every background conducted. 3

Previous Positions / Court Deputy and Jail Deputy

§ Monitor inmate activities inside prison cells and during activity time.

§ Maintain inmate security and accountability.

§ Supervise and provide security for off-duty details.

§ Escort inmates to and from court hearings and medical appointments.

§ Ensure public and inmate safety inside courtroom settings. EDUCATION

Delgado Community College

Fall of 1995 to Spring of 1997 / no degree attained. Warren Easton High School

9-1991 till 5-1995 /High school diploma attained.

SKILLS

§ Professional attitude.

§ Eager to take on new challenges.

§ Ability to follow and execute orders in a timely manner.

§ Great leadership and supervisory skills.

§ Assertive and reliable.

§ Good time management skills

§ Good organizational skills

CERTIFICATIONS

§ Louisiana Corrections / P.O.S.T

§ Law Enforcement shotgun certified

§ NOPD ISO (Intervention Specialist officer).

4

§ CPR

§ Certified Crisis/ Hostage Negotiator

§ Certified AFIS and Buckle swab technician

§ Former Certified C.V.S.A. Examiner. (Computer Voice Stress Analysis) References available upon request.



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