Service Representative Medical Assistant

Objective:

To obtain a position utilizing my skills, experience, and excellent work ethic with an employer who expects and rewards exemplary work.

Skills:

-Insurance experience -Dispatching experience

-Certified in Medical Assistant -Customer service skills

-Communication skills -Retail experience

-Bilingual in English and Spanish -Time management skills

-Detail orientation -Proficient in Microsoft Office Suite

Experience:

Walmart

Pembroke Pines, FL

Asset Protection

-Responsible for detecting and determining theft while keeping customers and associates safe.

-Helped to maintain the store's product and visual presentation.

-Greeted customers as they enter and leave the store.

-Checked receipt to confirm purchase.

-Assisted customers order company merchandise / products.

Road America Motor Club

Miami, FL

Customer Service Representative

-Answered inbound calls from club members to provide solutions for their needs

-Secured roadside assistance for customers in crisis situations.

-Coordinated towing services for disabled vehicles.

-Assisted customers with new and existing accounts, website navigation, products, and other services.

-Communicated required club information to club members.

P.D.L. Trucking Inc.

Miami, FL

Accounts Receivable Clerk

-Managed accounting functions such as bookkeeping, accounts receivable and accounts payable.

-Issued receipts, refunds, credits, or change to customers.

-Contacted customers to request payment on outstanding invoices.

-Performed financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.

-Reconciled or noted and reported discrepancies found in records.

Education and Training:

Florida Career College, Miami, FL

-Medical Assistant Technician Certification

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