Customer Service

Wenddy M. Espinosa

*** ****** ******, **** *******, OH. 43452

Phone: 419-***-****

e-mail: ******************@*****.***

PRESENTATION

I am a friendly communicative person with more than 20 years’ experience in customer service management. I enjoy sharing my knowledge and experience with my team the aim of enriching my team, as well as my clients. The experience in financial management has been for fulling, not only for myself but in helping other with the financial goals. Most recently, I had the opportunity to own my own business employing my passion of cooking.

EXPERIENCE

Una Vaca Vestida, ESPOL University Cafeteria –

Guayaquil— Owner/Manager

October 2013 – February 2023

Planning, organization, administrative and financial management. Development and control in food preparation, food service and customer service.

Life Food Product, Guayaquil - Treasurer

July 1999 - September 2013

Management of the company's bank accounts and direct contact with banking institutions. Planning and organization for payment to suppliers and approval of budgets in different areas of the company. Administrative functions in concern with human resources.

Banco del Progreso, Quito - Executive Bank

October 1990 - May 1999

Management of corporate banking accounts and VIP personal banking. Qualification, recommendation and approval of credit operations. Portfolio renewal and recovery.

PERSONAL INFORMATION:

Date of birth:

October 23th, 1972

Citizen: Ecuadorian

EDUCATION:

Universidad Central del Ecuador, Quito

4 years in financial education

October 1990 - July 1996

Colegio de La Inmaculada, Quito

Accounting Sciences High School

October 1984 - July 1990

SKILLS AND LANGUAGES:

Languages: Spanish (Native)

English: Intermediate

Microsoft Word + Excel

Customer service

Contact this candidate