Loan Processor Title Examiner
Resume:
DANIELL
REDDEN
************@*****.***
Helena, MT 59601
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional 20 years' experience in the industry. PROFESSIONAL SUMMARY
Freedom Mortgage - Relationship Manager
Mount Laurel, NJ • 09/2020 - 08/2022
Rocky Mountain Title Company - Policy Analyst
Helena, MT • 10/2018 - 10/2020
Boeing Helena - Business Operations/Project Management/HR Helena, MT • 03/2007 - 10/2017
WORK HISTORY
Created and maintained training templates for on-shore and off shore Title Vendors.
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• Prepared daily reports for each vendor.
• Built and maintained relationships with new and existing vendors. Facilitated weekly sometimes daily meetings with vendors to review their pipeline to meet SLA.
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• Title Curative.
Worked pipeline reports with more than 1,000 orders at any given time.
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• Drafted owners/loan policies.
• Monthly reconveyance reports.
• Created chains of title per customer requests.
• Filing, answering phones and assisting walk-in customers. Identified, evaluated and developed solutions to remove roadblocks to change
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• Verified client information by analyzing existing evidence on file Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents
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Executed timely events for site, stayed within budget with flawless execution.
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• Tracked training plans for 150 employees.
Site deliverable coordinator, working directing with site director to prepare deliverables.
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Program Management Best Practice Focal, preparing work-shops for best practices.
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• Employee Orientation Focal, developed on-boarding site orientation. Participated on- Global Corporate Citizenship Committee, decided sponsorships/grant money allocation within our community.
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SKILLS
Team Leadership and
Relationships
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• Project Management
• Program Planning
• Organizational Skills
• Business Processes
• Team Work
• Trust
• Quality
• Safety
• Advanced computer skills
• Service support
Helena College of Technology
Helena, MT • 01/1998
No Degree: Computer Technology
Western Montana College
Dillon, MT • 09/1995
No Degree: General Studies
EDUCATION
Surety Title - Title Examiner
Helena, MT • 03/2002 - 03/2007
Assistant Manager/Loan Processor - Aames Home Loans Helena, MT • 03/2000 - 03/2001
Montana Department Of Revenue - Liquor Licensing/Income Tax/Inheritance Tax
Helena, MT • 03/1998 - 03/2000
Analyzed title documents to identify potential issues and resolve any discrepancies at the county level.
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Contacted appropriate agencies to complete searches, order records, and obtain documents.
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• Examined and verified 25-50 titles per week.
• Title Curative.
• Title Policy and reconveyance reports written weekly. Identified opportunities to cross-sell and upsell loan products to customers.
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Explained very technical financial information to applicants in easy to understand language.
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Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
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Approved loan applications based on customer creditworthiness and provided detailed financial advice.
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Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
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Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
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Streamlined bookkeeping procedures to increase efficiency and productivity.
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• Input financial data and produced reports using state software.
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