Sales Associate Customer Service

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Sharon Sheen

504-***-**** (C) • ***********@***.***

Summary of Qualification

Sales and customer service professional focused on building strong connections with clients to cultivate new customers and repeat business. Experience

Jenny Craig Boca Raton, FL

Customer Service Coach 2006 to Present

• Sell healthy lifestyle products and educate clients on appropriate foods choices.

• Motivate clients to continue weight loss programs and guide them through long-term weight management programs.

• Consistently ranked as a top producer of sales and new memberships in region.

• Store nationally recognized as highest grossing location and individually acknowledged as top salesperson in quarterly and annual sales.

• Awarded for fifteen years of service and loyalty. State Farm Insurance Boca Raton, FL & New Orleans, LA Sales Associate 2000 to 2006

• Sell health, life, and auto insurance products in a highly competitive market.

• Help customer select insurance products that fits budgets and protects assets.

• Service existing accounts and retain customers.

• Recognized in regional and district as a top insurance salesperson. Workers Compensation Legal Clinic of LA New Orleans, LA Client Coordinator 1998 to 2000

• General reception and administration support for small law office.

• Welcome clients and organize intake forms.

• Schedule client appointments and coordinate attorney schedules.

• Provided injured or disabled clients extra assistance and compassion. Gymboree Children’s Store New Orleans, LA

Lead Salesperson and Keyholder 1997 to 1998

• Sell Gymboree line of baby and toddler clothing in retail store.

• Responsible for daily opening, closing, and preparing inventory. The Sheen Dental Office New Orleans, LA

Office Manager 1990 to 1997

• Manage family-owned dental practice with 500 patients and 12 employees.

• Coordinate daily operations and ensure patient satisfaction.

• Communicate with dental laboratories so client cases are expedited and delivered.

• Train new reception and administrative staff.

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Education

Ithaca College

• Bachelor of Science, Education and Communications Past Community Service

• Metairie Park Country Day School - President of Parents Association & Chair of Annual Fundraiser

• Cancer Crusaders - Fundraiser for cancer research organization in New Orleans community

• New Orleans Symphony - Fundraiser to support Symphony and arts education

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