MICHELLE MARKOW
Phone: 804-***-**** Email: ********@*********************.***
Address: *** ******* *****, ********, ** 23860
SUMMARY OF QUALIFICATIONS
Versatile, dedicated, and highly accomplished professional with extensive customer service, sales leadership, property management, and business administration experience. Spearheaded the recent startup of a real estate investment company, Off The Block Property Solutions, LLC, responsible for all real estate business operations such as marketing, deal closing, and transactions. Adept at developing marketing collateral to enhance public relations and communications while providing exceptional customer service to streamline operations. Strong ability to develop sales channels by establishing contacts throughout the community and promoting properties to drive awareness. Currently seeking a Sales position, bringing 15+ years of combined leadership experience and key strengths as follows:
• Sales Management
• Property Management
• Revenue/Sales Growth
• Process Improvement
• Marketing/Advertising
• Financial Management
• Product Knowledge
• Transaction Coordination
• Customer Service/Relations
• Key Relationship Building
• Strategic Business Planning
• P&L/Budgeting/Forecasting
• Client Care Management
• Contract Negotiation
• Property Evaluation
• Credit Qualification
• Client Retention
• Ethics & Integrity
CORE COMPETENCIES
• Consistently recognized, top-performing professional with unique skill set and perspective that only experience can teach.
• Utilize exceptional consultative listening skills combined with work experience and expertise in helping clients improve their real estate portfolios.
• Determine organizational needs, propose process improvement solutions, and assess impact of solutions using strong analytical and problem-solving skills.
• Strong work ethic and track record of success with a history of developing long-lasting relationships based on a foundation of trust, integrity, and outstanding performance. PROFESSIONAL EXPERIENCE
Off The Block Property Solutions, LLC · Owner/Operator 2021 – Present Hanover Station Realty Co. · Property Manager – 100% Occupancy Rate 2017 – 2021 Benefit Cosmetics · Master Aesthetician 2019 – 2020 Independent Contractor · Consultant/Esthetic Services 2016 – 2019 Family Practice Specialists of Richmond · Master Esthetician 2014 – 2016 Red Door Spa · Master Aesthetician 2014
Bronze Ambition Custom Airbrush Tanning · Owner/President 2011 – 2016 Held other positions earlier in career as a Master Esthetician, Media Buyer, Account Executive, and Office Coordinator.
EDUCATION
• Real Estate Investing Mentorship Program – Teresa Todd, Founder of the Women’s Real Estate Investor’s Network
• Without Fear of Her Future Masterclass
• Bachelor of Science in Broadcast Journalism – Appalachian State University
• Master Esthetician & Makeup Artistry Training & Certification – Von Lee International School of Esthetics