Medical Billing Success Manager
Resume:
August **** to Current
Terri Minnich
Summary
Results driven person offering years of comprehensive experience Accustomed to answering questions, providing information and resolving concerns Has logical, analytical and critical thinking skills
DME billing and collecting for all payer types
Accomplished in developing workflows and processes for optimal revenue Comfortable working independently or as part of a support team with a history of meeting company needs and demands in various enviroments
Skills
Accounts Receivable Expertise
DME Billing and Collections
Data Analysis
Decision Making
Process Improvements
Problem Anticipation and Resolution
Proficient in Brightree and Noble house software
platforms
Excel, MS Outlook and Word proficient
Experience
ACU-Serve Corp.
Client Service Executive/Client Success Manager
Akron, OH
Responsible for analyzing data to identify payer trends, the need for system adjustments to send clean claims Onboarded new clients and created processed around various software platforms Ability to work multiple projects and deadlines while maintaining accuracy and attention to detail Created processes and direction for the team to maximize efficiencies and workflow Trained new, existing clients and team members how to use in house data analytical tool Worked with team members, other managers, departments and executive leadership to ensure clients success
APerfect Medical Billing Service
Owner/Operator
Las Cruces, NM
Led startup and creation of operational procedures and workflow planning Personally did all the billing for the company for all payer types to assure clean claims Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management
Interviewed, and created processes to train employees Supervised performance of staff with goals of improving productivity, efficiency and cost savings Solicited for new client business and onboarded new client business, then determined appropriate resources and strategies for a successful long term relationship Analyzed trends to make business decisions through an everchanging payer environment Researched and resolved billing inconsistencies and errors through individual and collaborative analysis Las Cruces, NM 88001 - 575-***-**** - *************@*****.*** January 1982
Answered customer questions to maintain high satisfaction levels Education and Training
Long Island Vocational School
Health Unit Coordination
Commack, NY
Certified Cardiovascular Technician
Certified in all 10 Medicare CMN's
Many certifications for Medicare DME courses from 1991- through today Read and studied Medicare and many other payer manuals Self taught and still learning everyday
References
Upon request
Contact this candidate