Care Representative Desk Officer

Olabokunde Hannah Oluwabunmi

Ibadan, Oyo state, Nigeria

Contacts: 080********, 090********. Email: *************@*****.*** WORK EXPERIENCE

THUMMIMNG: Customer Care Representative (Remote) – August 2022 till date

● Liaise with client

● Serve as customer care support

● Administrative officers duties

● Handling zoom subscriptions

● Help client get enrolled for course and support till the end of the course

● Organize webinars and meetings for personnels or organizations

● Call client

● Submit report to the director

AAK Nigeria Oil & Fat Limited – Administrative officer - September 2019 to July 2022

● Accurately capture and impute all relevant data to the electronic filing records

● Finalize all transaction possible before close of business daily

● Supervision of and responsibility for, all ware-house personnel

● Reconciliation of data on goods delivery and corresponding payments daily

● Ensure accurate and smooth operations of the Quality control unit

● Liaise with customers on delivery status and modality of payments Sayed Farms: Cashier – December 2018 to August 2019

● Payment of cash to customers

● Receiving of cash from customers

● Posting of all financial transactions on a daily basis through the use of software

● Responsible for daily account clearance and bank deposit

● Zero wising weekly for proper reconciliation

● Company representative to customers and banks

Multichoice: Front Desk Representative / Admin Officer - May 2018 to August 2018.

● Liaison officer between customers and company

● Receive and process complaints from customers for immediate problem troubleshooting and solving

● Responsible for daily account clearance and bank deposit

● Responsible for stock taking

● Management of internal correspondence and filling of documents Office Administrator, March 2015 – April 2018

Ability Prosthetic and Orthotic Nigeria Limited @ Navada Plaza Building, Elewure Bus – stop, Ibadan.

Outstanding representation of the Company to the public

Creates awareness of Company to the general public

Receiving and making Official Phone calls.

Typing and keeping of Office Document.

Sending and receiving of mails

Maintaining a cordial relationship with the clients

Welcoming and greeting of customers

Maintain safe and clean reception area by complying with procedures, rules, and regulations

Maintains continuity among work teams by documenting and communicating actions, irregularities and continuing needs

Casting and disbursing of Payment to staff.

Building Manager August 2016 – April 2018

Navada Plaza, Elewure Bus – Stop, Liberty Road, Ibadan, Oyo State

Reports directly to the Director

See to the day to the day running of the activities in the building

Maintain safe and clean environment

Coordinate the activities of the cleaners and the guards

Ensure all rooms in the building are always neat and well tidied

Pay all workers

MARKETER March 2015 – April 2018

Ability prosthetic and Orthotics Nigeria Limited

● Create awareness about the organization to people

● Liaise between the Company and clients

● Outstanding representation of the Company to the public INSTITUTIONS ATTENDED WITH DATES

National Open University of Nigeria (B.sc Accounting) Awaiting result

Federal College of Education (Technical) Bichi, Kano State (NCE Accounting) 2010 - 2014

Saint Theresa’s College Oke Ado, Ibadan. Oyo State 2005 - 2010

Shalom Kiddies College NTC, Ibadan. Oyo State 1998 – 2004 STRENGTHS /COMPETENCES

● Goal oriented, innovative and vision driven personality.

● Efficient time management and good interpersonal relationship skill with the ability to clearly communicate and influence colleagues at all levels of an organization.

● Personal drive and stamina to operate in a complex and dynamic working environment.

● Respect for constituted authority and objectiveness in matters relating to my job description.

● Ability to be productive even under stress and readily adopt new viable ideas and adapt to change. SKILLS

Adequate computer knowledge (Word, Excel)

High entrepreneurial drive with strong focus on performance.

Excellent written, verbal and good interpersonal skills

Ability to work independently and effectively in a team

Ability to absorb new concepts and put them into practice.

High level of efficiency and effectiveness

High level of observational and negotiating skills

Contact this candidate