Room Clerk Warehouse Associate

Johnny Ray Edwards

Phone: 623-***-****

E-Mail: ****************@*****.***

Summary:

Receiving and distributing of inbound & outbound mail & packages using UPS, Fed-Ex, USPS, and scanning, postage & label meter operator.

Extensive experience as a Dispatch Associate in transportation, scheduling, ordering, warehouse Logistics and quality control management experience.

Strong organizational and general office skills

Skills:

Logging of letters, parcels and packages for delivery/ distribution and ensuring mail / packages are delivered to correct destinations.

Operate Fed-Ex, UPS, label postage meter for pick up & deliveries.

Daily Invoicing, order processor, scheduling, scanning, Inventory control, customer service, Quality control, filing & management experience.

MS Word, MS Excel, MS Outlook, PowerPoint, 10 Key & Date Entry.

Systems used- Argus, Provider Link, Argonaut, DEERS, PEGA Systems, Fax browser

Education:

Medical Coding / Medical Assistant-Everest Collage. Glendale, Az. 2008

I.T.T Technical Institute. Glendale, AZ. 1998

Cactus high School. Glendale, Az. 1988

CBRE

Business Services Administrator of Mailroom and Warehouse Distribution Center

January 2020-Current

Manages office, organization and vendor mail, Fed-Ex and packages. Verify and prepare dockets, logging and coordinating mail with departments and oversee delivery. Start machines that automatically feed plates and observe machine operations in order to detect malfunctions. Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. Processes and weighs outgoing mail and shipping. Maintains records of receipt, mailing dates, and other required information. Prepares and/or coordinates shipments packaging to support the departmental efforts to process all outgoing shipments Maintains accurate incoming /out going inventory. Prepares shipments for postal or freight in the most economical and efficient shipping method. Selects appropriate shipping container / pallet and packs items to ensure safety. Follows established departmental policies, procedures, and objectives, SOPs and WI”s. Processes returns for any incorrect or returned items. Keeps shipping area, daily storage conditions, storeroom maintenance clean and organized. Ordering supplies for office and mail room.

Lexington Law Firm January 2018 – January 2020

Paralegal

Lead and drive key initiatives that align with end state goals by working cross functionally with internal and external teams. Supervise support, coach & train & assist Reps achievements of company targets and goals. Assist clients with their case(s) answer question, Billing, Credit repair.

BenefitMall January 2015- Jan 2018

Distribution Specialist

Responsible for timely printing and shipping of payroll and report packages to clients while maintaining a near zero tolerance for shipping errors. Also maintains a strong relationship with local and national shipping vendors while assisting them with reconciling daily shipping manifests. Deliveries of mail and pickups throughout the day and prepare for UPS, Fed-Ex & USPS, postage meter operator.

McKesson Corporation/RemX February 2014 -January 2015

Mail Operation Specialist

Manages multiple linked databases to include security, disaster recovery, as well as verification of import/export procedures. Oversees the daily fulfillment process activities to ensure quality and standard of practice is maintained. Balance staffing needs in line with productivity plans and orders while ensuring work is processed efficiently to meet performance standards.

AppleOne Inc. January 2013 - February 2014

Mail room Clerk

Ensured mail was sorted, delivered and or posted in a timely manner according to established departmental procedures. Made deliveries within assigned building(s) per schedules. Received incoming mail, overnight packages, and deliveries and sorted for appropriate office/departments. Cross trained of all duties, scanning, printing, postage metering and other duties requested

Amazon- October 2012 – January 2013

Warehouse Associate

Pick and packed customer orders for shipping and deliveries

TriWest Healthcare Alliance May 2012 - October 2012

Enrollment Data Specialist

Receives high volume of Enrollment applications and general correspondence each day and distributes to the Enrollment Services Representatives. Supports the Enrollment process by scanning, faxing, filing, word processing, preparing spreadsheets, overseeing the record storage and maintenance, and other related activities. This position is the first step in the timely processing of Enrollment forms and correspondence in line with contract requirements.

Manages incoming mail and faxes for Enrollment Production, Enrollment Fees and other departments impacted through the Enrollment department process; Inventories, sorts, parses batches, date stamps, scans and produces images, logs and distributes enrollment items received. Apply knowledge of Enrollment process to interpret complex and illegible documents. Identifies and routes Other Health Insurance (OHI) on incoming mail and faxes

Identifies through inventory review, critical accounting related payment options for parsing and routes to the Accounting department. Utilize TriWest Application for Customer Care (TACC) or government system to research and identify mail or fax correspondence not containing the proper identification. Reviews all mailed and faxed requests for Official Correspondence communications and determines disposition. Identifies and triages all enrollment images stored in the TriWest Application for Customer Care (TACC) system that are initiated from the mail and fax process to their next logical destination. Maintains, researches and logs returned mail daily. Identifies mis-routed correspondence and take appropriate measures to ensure proper distribution.

Custom Pipe and Coupling October 2007 - May 2012

Branch Manager

Supervised employees on daily operations of the business. Supervised tasks and assisted with fabrication of materials, while following safety procedures. Assisted team with sales, shipping, delivery and order filing. Maintained customer support in all day-to-day operations of the business. Responsible for hiring and training of employees. Maintained employee's time cards and payroll. Logged daily shipped and received orders. Helped coordinate production under strict deadlines. Communicated with vendors regarding back order availability, future inventory and special orders. Scheduled weekly inventory pickups and deliveries with vendors.

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