Lisa Mangino
*********@*******.*** • 516-***-****
LinkedIn • North Massapequa, NY
Operations Management Professional
Detail-oriented professional with extensive experience improving day-to-day operational efficiency by developing, implementing, and managing effective strategies in compliance with organizational goals.
Solution-focused individual with proven success in developing and formulating operational processes and procedures to operational excellence within healthcare sector. Proficient in examining operational reports and finalizing annual budgets. Skilled in leveraging electronic education documentation systems to track and report CME credits. Remarkable expertise in building and managing positive relationships with key stakeholders and internal teams.
Areas of Expertise
Strategic Operational Planning
Regulatory Compliance
Quality Assurance & Control
Documentation & Reporting
Budgeting & Forecasting
Policies Implementation
Team Building & Training
Relationship Building
Event Management
Project Management
Career Experience
North American Partners in Anesthesia, Melville, NY 2022 to Present
Executive Assistant to CEO
Provide comprehensive support to CEO, anticipating needs and offering solutions to enable efficient and high-quality implementation of required activities to support achievement of strategic goals.
Provide strategic calendar management, working independently on prioritizing requests while troubleshooting conflicts. Handling all requests with diplomacy and tact.
Serve as primary point of contact for internal and external constituencies on all matters pertaining to the CEO, prioritizing, and determining appropriate course of action, exercising judgement reflecting CEO’s style and organization policy.
Handle advance preparation of required meeting material, coordinating with appropriate staff to ensure CEO is fully prepared for all meetings
Arrange and handle all logistics for executive meetings and events.
North Shore University Hospital Manhasset, NY 2004 – 2022
Administrative Office Supervisor
Spearhead end-to-end functions involved in mentoring and maintaining voceras as well as performing authentic tests for color blindness. Steer all fundamental aspects of managing day-to-day schedules for 55 physicians and 40 certified registered nurse anesthetists (CRNAs) by utilizing Spinfusion software. Manage multiple functions including sustaining hospital competencies on annual basis and arranging mobile sites for staff. Offer remarkable analytical approach while examining operational reports with top leadership and finalizing annual budgets. Leverage Kronos and ADP systems to prepare accurate and precise payroll of employees. Provide exceptional assistance in accumulating authentic data for quality. Perform at peak efficiency while conducting events, parties, and graduations as well as ordering trophies and plaques.
Delivered strategic support in recruiting process of new professionals and facilitated credentialing of physicians and nurse anesthetists.
Maintained adherence to procurement standards while ordering equipment and supplies for operating room/office.
Deployed leadership efforts while leading and managing operations teams to achieve common objectives.
Utilized electronic education documentation system to track and report CME credits.
Ensured participation and organized meetings for chairman and vice-chairman.
Additional Experience
Site Manager, Medical Clinic of North Texas, Fort Worth, TX
Medical Secretary, North Shore University Hospital Manhasset, NY
Senior Account Representative, North Shore University Hospital, Westbury, NY
Emergency Room Unit Clerk, Syosset Community Hospital, Syosset, NY
Education
Bachelor’s Degree in Business Management
State University of Old Westbury, NY
Certification
Certified to Fit test