Office Manager Part Time
Resume:
Vickie L. Graves
***** ********* ***** ****, *****, Florida 33613
**********@*****.***
I am currently seeking a work-from-home position which would allow me to continue working in the community with the developmentally disabled.
EXPERIENCE
Consultant/Office Manager
Ruslin Rabsatt, Waiver Support Coordinator
02/2018-Current
I acted as the office manager while offering consultant services to Ms. Rabsatt and others.
Maintain Email contacts with various Clients, Parents/Guardians, State personnel and other Support Coordinators
oDownload all documents required by Medicaid sent by providers
oUpload required documentation into iConnect, a Medicaid billing system
Ensuring that task deadlines are met
Ensure tracking of upcoming deadlines
Create and implement new forms and tracking processes
Develop and implement policy and procedure according to independent QA assessments, conducted annually
Development of treatment plans for individuals with various disabilities and limitations
Owner/Executive Director
Natural Journeys, Inc. 05/2004-11/2014
As a Medicaid Waiver Provider in the State of Florida, develop and implement a management plan to provide services and supports to people with developmental disabilities. Developed and implemented training programs for Adults with Disabilities and the staff development tools to support them along their individual paths.
Developed and maintained relationships with Department of Children and Families, Agency for Persons with Disabilities and Medicaid
Implemented and maintained filing systems for clients and staff
Managed human resources guidelines resourced by a professional employment company
Develop and maintain relationships with both Agencies and Parents/Families of people with Disabilities
Develop and Implement training programs to promote staff development and maintain high quality of service delivery for up to 40 clients
Develop and Implement data tracking systems to track progress for both client and employee task training
Develop and maintain Medicaid approved case files for each client
Develop and implement Quality Assurance processes to monitor quality of supports and services, as well as documentation of said services
Supported Living Program Director
Suncoast New Options, Inc. 09/1998-05/2004
Special Programs Program Manager
Impact Centers, Inc. 08/1993-8/1998
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