Service Representative Dental Technician
Resume:
Tametra Harper
Dental Technician - Tresvant Dental Group
San Antonio, TX 78220
*************@*****.***
Externship/ Clinical, Dialysis Technician
Summary of Objectives:
• Utilize Denta-Soft software, Microsoft Word when applicable
• CPR Certified- 2011
• Dialysis Clinical Skills
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Robert Half Technology - San Antonio, TX
May 2017 to Present
Receptionist and Customer Service Specialist for serveral temp agencies within the company. prioritize customers needs and resolve issues accordingly. Helped to organize projects, fax, pull files and send them to the proper directories or personnel
Customer Service Representative
Conduit Global - San Antonio, TX
November 2016 to Present
Provide customer service for Verizon customers. assist in phone activation, billing questions, order placement and troubleshooting.
Caregiver
Self Employed - Hammond, IN
May 2001 to January 2017
provided care for my uncle and brother with dressing, bathing and daily hygiene and personal care. provided assistance with finances, paid their bills and provided outing and transportation to grocery stores and Doctors appointments.
Receptionist
Massage Envy - Highland, IN
August 2015 to December 2015
Book appointments, greet customers with friendly attitude. maintain spa level integrity as well as helping to generate clients for spa, light housekeeping. Gordon Dental Associates
Dental - Olympia Fields, IL
August 2011 to 2015
Responsibilities
provide Dental cleanings, scalings and sealants to children in our school based dental program. Accomplishments
provided a calming and positive dental experience for the children, educated children on dental hygiene.
Dental Technician
Tresvant Dental Group - Chicago, IL
2008 to 2011
- Dental Technician
• Performed labs: sterilization, crown polishing, and x-rays
• Prioritize patient daily care, and assisted with patient procedures like amalgam and composite placement, root canal treatment, extractions
• Maintain and set up patient rooms
• Assist with patient and family oral hygiene education
• Assist Doctor with sterile dressing changes
• Utilize scheduling software when setting appointments
• Answer multi-line phone, operate fax and copy machine Dental Assistant, (front desk 2 years' experience)
• Answered phone, scheduled patients
• Greeted patients and alerted Dental Technician of arrival
• Gathered Patients Insurance Information and Updated patient charts Education
Sanford Brown College - Tinley Park, IL
2011 to Present
Olympia College - Merrillville, IN
2005
Certificate
Ivy Tech Community College - Merrillville, IN
2001
Skills
Call Center, Customer Service
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