Customer service
Resume:
April Stevens
** ********** *****, *. ********, CT 06117
*************@*****.***
Professional Summary
Dedicated, sonography professional with some clerical, technical and marketing experience seeking excellent customer service opportunity
Areas of Competence
Communication Skills
● Effectively managed busy schedules of 10 to 12 patients
● Coordinated patient care with entire medical team
● Managed attendance, discipline and award data for twenty-three (23) elementary school classrooms.
● Tutored and assisted two autistic students
● Partnered with sales team to customize network data for RFP/RFI
● Coordinated with clients to update employee medical and dental benefit information
● Coordinating monthly rent collections from tenants and arrangement of repairs and maintenance of multi-family property
Technical Competency
● Proficient use of MSWord and Excel/ Familiar with Microsoft Office Suite
● Uploading client employee benefit files into healthcare systems weekly and during open enrollment
● Use of PACs, Advanced Data Systems, Allscripts, Epic, Cerner
● IU22, EPIC and parks lab machine proficient; IE33, HD11 & GE Logic operation
● CME compliant
Work Experience
Property Management Manchester, CT 2022 to present Vascular Technologist II FT Baystate Health, Springfield, MA 2021-2022 Ultrasound Technologist PT Jefferson Radiology W Hartford, CT 2019-2021 Ultrasound Technologist Per Diem Prohealth Physicians, Farmington, CT 2015-2020 Diagnostic Medical Sonographer Per Diem Uconn Health, Farmington, CT 2017-2019 Diagnostic Sonographry School American Institute of Technology 2013-2015 Office Paraprofessional/Teacher’s Assistant West Hartford Public Schools 2011-2013 Property Management Manchester, CT 2005-2011
Senior Network Analyst CIGNA Bloomfield, CT 2002-2005 Technical Imprementor/Business Analyst CIGNA Bloomfield, CT 2000-2002 Education
Smith College, Northampton, MA – Computer Science
American Institute of Technology – Diagnostic Medical Sonography April Stevens
53 Brightview Drive, W. Hartford, CT 06117
*************@*****.***
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