My name is Tige Melton and I present to you a career engaging in both program/project management and consulting roles. I am a highly organized professional and team builder with supporting credentials of a M.Sc. and two B.As. Successful in liaising with cross-departmental teams and partners to tactfully achieve operational goals of programs and respective contracts.

Being committed to the respect of others, I thrive on working in challenging, diverse and dynamic environments. Couple this with a vast career I am confident that I would be an excellent addition to your team. I look forward to interviewing with you at your convenience.

Sincerely,

Tige Melton

Highlights of Professional Experience

Possess knowledge in merger and acquisition, program &project management

Develop strong relationships with internal and external stakeholders, leadership, peers, teams

Lead person of 22 years’ experience in both technical and non-technical roles analyzing business needs and developing technology solutions

Detail of Work Experience

Keyloop, Project Manager – 08/2022 to 03/2023. In support of merger and acquisition program objective, manage the project activities to restructure and rebrand two software business entities relaunched into one SaaS business. Responsibilities included development and maintenance of master project plan, managing all day to day project operational activities involving IT development, sales, marketing, finance, HR and Training for a team of individual contributors over multiple time zones, and closely monitor project resources, risks and milestones. Both business entities migrated from custom CRM, MS Teams, MS Office Suite to Salesforce CRM, Slack, Google Suite, SmartSheet, MS Visio while restructuring sales and marketing teams. Once completed, the project output progressed to an interim state of readiness to be implemented into an enterprise Salesforce instance involving sales, marketing and finance operations.

Splice Digital, Project Manager – 01/21 to 09/21. Client-side Project Manager using ClickUp, Slack to drive WordPress website and SaaS projects of various size, scope & complexity for bridge construction, hardware goods, satellite geospatial, IT security, IT hardware, governmental, and charitable organizations. Led a client-integrated, multi-disciplined and geographically distributed teams of custom development and commercial-off-the-shelf (COTS); working knowledge of Adobe Illustrator, Photoshop, PDF Maker, project management software (MS Project), word processing programs (MS Word, Gdocs), spreadsheet management (Excel, Sheets), and presentation software (MS PowerPoint). Responsibilities included liaising with internal project leads and development teams on individual project progress to fulfill executive reports and external client communications on 8-12 ongoing projects. A special internal assignment was completed to restructure the corporate process of project initialization through to delivery.

Lally Auto Group, Manager – 02/20 to 01/21. Manage the portfolio of marketing activities and the relationships of digital partners for 10 business units. Responsibilities included understanding the current state and mapping to a future state, business analysis of requirements to support the research of right-fit IT solutions, directing activities of online marketing platforms, Google Analytics and commercial-off-the-shelf (COTS) like MS Publisher, Adobe PDF Maker, including WordPress websites, eClincher social media manager, curated MS Excel digital dashboards and reports to support monthly executive ROI reviews.

Otto’s Auto Group, Manager – 04/19 to 01/20. Manage and collaborate with marketing agency partners on campaigns for BMW and Subaru initiatives. Responsibilities included being the spokesperson for the group at campaign and group sponsored events with local, federal and international governmental agencies. A special assignment to develop new line of business with Canadian Military Family Services agency. Created and conducted monthly reports to fulfill quarterly and annual reporting on marketing initiatives. Conducted weekly onsite client meetings using working knowledge of project management software (MS Project), word processing programs (MS Word), spreadsheet management (MS Excel), and presentation software (MS PowerPoint) to communicate progress.

D2C Media, Director – 02/18 to 02/19. Lead corporate business development and brand awareness in the new market of Ontario. Consulted on market strategies and product positioning, digital marketing solutions, best-practices while providing effective ROI through transparent metrics & optimization methods. Responsibilities included analyzing and researching current states, documenting requirements, researching and recommending potential solutions, as well as requests for qualifications (RFQ), requests for proposals (RFP), and pre-qualification efforts.

Creative Realities Inc., Program Manager – 05/15 to 02/18. Manage the relationship and portfolio of website, mobile SaaS and Tableau dashboard projects for the Training department of Chrysler USA. Define and improve business processes and developing comprehensive solution requirements for a wide spectrum of web, mobile and data platforms. Responsibilities included defining business requirements, requests for qualifications (RFQ), requests for proposals (RFP), and pre-qualification efforts, propose technical solutions, product enhancements and manage progress on deliverables that support the business goals of the client and 3rd party integration vendors. Conducted weekly onsite client meetings using working knowledge of project management software (MS Project), word processing programs (MS Word, Gdocs), spreadsheet management (Excel, Sheets), and presentation software (MS PowerPoint) to communicate progress on both active & new projects as well as weekly internal meetings with Developer, Design and QA teams on progress of delivery deadlines.

Autotrader.ca, Manager – 06/09 to 07/12. Direct and mentor a team in sales strategy and achievement of revenue targets and service delivery across 300+ client accounts. Leads a talented team of business analysts and marketing professionals who provide solutions to clients' needs. Responsibilities included the establishment and maintenance of operations in conducting business, remote team building, analysis of opportunity and risks, development of campaigns, conduct team and individual performance reviews, utilization of Salesforce CRM, word processing programs (MS Word, Gdocs), spreadsheet management (Excel, Sheets). Achieved year over year revenue growth.

Dealer.com, Program Manager – 01/08 to 04/09. Lead and motivate a team in the delivery of a corporate website and online marketing suite of products to Chrysler Canada and Subaru USA. Responsibilities included cultivating relationships within client marketing and partner data solutions, developing key performance indicator reports to both client and internal executive teams on program progress and product adoption, providing consultation and case analysis to support feasibility of new projects and initiatives, build and support internal team towards program goals.

Autodata Solutions, Manager – 07/07 to 01/08. Manage the data and provisioning of website and intranet application programming interface (API) for Chrysler Canada. Focused on information management, process improvement and system development to transform how clients operate and create solutions. Responsibilities included gathering business requirements, defining project scope, reporting on project progress and deliverables in support of client stakeholder business. Working knowledge of project management software (MS Project), word processing programs (MS Word), spreadsheet management (Excel).

Fiserv, Project Manager – 03/00 to 07/07. Lead internal IT projects and implement client IT hardware, software, and data network solutions for financial institutions. Responsibilities as Project Manager included implementing E-mail Migration, remote hosted thin-client network, VoIP Call Center, Software audit and compliance. Conducted internal meetings using working knowledge of project management software (MS Project), word processing programs (MS Word), spreadsheet management (Excel), and presentation software (MS PowerPoint) to communicate progress. As Network Analyst, responsibilities were staging and installation of client network security, software and hardware, including servers, workstations, routers, switches, and cabling.

Education

M.Sc. Business Information Technology - Walsh College – March 2006

B.A. French - Niagara University – December 1995

B.A. International Studies - Niagara University – December 1995

Professional Development

Government of Canada Security Clearance – Enhanced Reliability (valid to 2028)

Google Ads Fundamentals, Search, Display Certifications

PMP Exam Prep Boot Camp – PMBOK 5

Performance Management (Schulich School of Business)

Project Management (Fiserv program)

Contact this candidate