PROFESSIONAL SUMMARY

Well-qualified Human Resources Professional that is dedicated and results oriented with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals and promote a positive work environment. I bring over 15 years of HR experience, expertise, skills, and knowledge that would be an asset to the continued success and growth of the company; ready to leverage training and experience to take on new professional challenges.

EXPERIENCE

HUMAN RESOURCES GENERALIST, Medline Industries - Lithia Springs, GA 08/2017 - 01/2023

• Participated in several diverse ERG groups that educated, promoted and engaged team members in Diversity/Inclusion programs and initiatives.

• Successfully completed Employee Engagement Survey; analyzed data to determine areas of opportunity and collaborated with partnered with management to determine improved action plan.

• Organized an employee engagement team, successfully implementing monthly and quarterly activities.

• Supported over 500 employees across multiple branches/facilities.

• Successfully management COVID protocols for over 500 employees while working onsite.

• Partnered with management to develop strategies that positively impacted employee/management relationships.

• Partnered with EHS Manager on Worker’s Comp investigations and accommodations.

• Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans, FSA, HRA, HSA, PTO, FMLA and STD/LTD.

• Assisted and advised management with HR policies and procedures, including employment law, conflict management, performance evaluations, feedback, and disciplinary actions/terminations.

• Performed difficult staffing duties, including dealing with understaffing issues, refereeing disputes and administering disciplinary actions, up to and including terminations.

• Planned and executed company events, including hiring events, company holiday events, and team- building events.

HUMAN RESOURCES GENERALIST, Walgreens – Waxahachie, TX 10/2015 - 08/2017

• Planned and executed full-cycle recruiting strategies: Posting jobs, screening, applicant selection, reference/background checks, pre-employment drug screens, eVerify and Social Security checks. Performed difficult staffing duties, including dealing with understaffing issues, refereeing disputes and administering disciplinary actions, up to and including terminations.

• Partnered with management to ensure company compliance with federal and state employment laws and regulations.

• Created and managed more than 500 confidential personnel records.

• Planned and executed full-cycle recruiting strategies: Posting jobs, screening and applicant selection, reference/background checks, pre-employment drug screens, eVerify and Social Security checks.

• Maintained an accurate candidate tracking system.

• Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans, FSA, HRA, HSA, PTO, FMLA and STD/LTD.

• Updated key human resource metrics, including turnover and terminations using reporting tools on the HRIS database.

Lisa Bowen

9351 Opal Drive, Douglasville, GA 30135 972-***-**** adv87b@r.postjobfree.com HUMAN RESOURCES GENERALIST, Firstsource Transaction Services, Salt Lake City, UT 05/2009-10/2013

• Planned and executed full-cycle recruiting strategies: Posting jobs, screening, applicant selection, reference/background checks, pre-employment drug screens, eVerify and Social Security checks.

• Assisted management staff with HR policies and procedures.

• Collaborated with Management on employment law, conflict management, performance evaluations, and disciplinary actions/terminations.

• Created organizational flow charts and career path reports to evaluate employee compensation information.

• Conducted benefits administration for benefit-eligible employees.

• Created and/or modified job descriptions within all departments.

• Processed the bi-weekly payroll, including garnishments, wage changes, and benefit changes.

• Performed difficult staffing duties, including dealing with understaffing issues, refereeing disputes and administering disciplinary actions, up to and including terminations.

• Supported over 150 employees at all levels, including executive leadership. SKILLS

• Full-Cycle Recruiting and Staffing

• Employment Law: FLSA, FMLA, ADA, EEO, WC, OSHA/Safety

• Leave Management: LOA, ADA, WC, STD, LTD

• Conflict Management

• Progressive Discipline/Termination

• Performance management strategies

• Safety/Employee Relations Investigations

• Diversity/Inclusion

• Compensation and Benefits

ACCOMPLISHMENTS

• Reduced turnover by 5% per year by working with management to promote positive employee relationships.

• Collaborated with a management/employee team that successfully implemented employee recognition programs.

• Participated in a Kaizan event that improved and streamlined training and safety processes.

• Redesigned the orientation process for all new hires, which was implemented company-wide.

• Collaborated with a diverse team to design and implement company culture initiatives.

• OSHA/Safety Committee.

EDUCATION

Our Lady of the Lake University, Dallas, TX, BA-Human Resources Development Northlake College, Dallas,TX, AA-Business/Office Management, Dallas, TX

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