Skills/Abilities

Highly skilled Administrative Assistant and Schedule Coordinator; Active listener with exceptional communication skills; Highly organized; Forward thinking problem solver with proactive mindset; Excellent time management skills; Prioritizes tasks in a dynamic environment; Proven critical and analytical thinker; Excellent attention to detail; Notary Public; Proven track-record of teamwork, collaboration and relationship-building.

Experience:

Medical Records Assistant– John Foy & Associates, Atlanta, GA (November 2021 – Present)

Create, process, and maintain file records;

File and Retrieve documents for the legal team;

Request medical records and bills for four attorneys and legal assistants;

Request, follow ups, purchase and receive Medical Records and Documents;

Mailed check payment for records and bills;

Medical Records Lead Clerk/File Clerk– Bader Scott Injury Lawyers, Atlanta, GA (March 2021 – November 2021)

Created, processed, and maintained file records;

Filed and Retrieved documents for the legal team;

Prepared records/mail for satellite offices as needed;

Requested, follow ups, purchase and receive Medical Records and Documents;

Analyzed Medical Records and Documents by sorting according to date;

Uploaded checks for the accounting department;

Calendar all events for attorneys.

Medical Records Logger – CIOX, Alpharetta, GA (October 2020 – March 2021)

Processed medical records requests per guidelines from CIOX and HIPPA.

Met/Overseeded daily production goals set for the department.

Processed documents in a timely manner per HIPPA guidelines.

15,000 kpm

Administrative Assistant – Bay Mediation and Arbitration, Atlanta, GA (August 2016 – August 2020)

Provided administrative support to legal team and coordinate scheduled mediation calendar;

Assisted with litigation cases as a legal transcriptionist and data entry specialist;

Supported litigation document collections, productions and data management;

Managed and track past due invoices for accounts receivable.

Handled and assemble confidential and sensitive information for clients.

Research Specialist/Data Entry Clerk – ConstructConnect, Norcross, GA (2012 – 2016)

Processed data entry and transmitted data to appropriate online systems;

Assessed quality and correctness of offshore data entry team;

Performed extensive data entry into Excel spreadsheets utilizing 10-key and alpha-numeric data entry;

Promoted to customer service/research department within six months.

Researched and resolved customer issues requiring in-depth analysis and evaluation.

Communicated with several General Contractors and Architects for pertinent design information

Administrative Book Clerk – The News Group, Smyrna, GA (September 2009 – May 2011)

Managed promotional schedule for upcoming books and printed material;

Oversaw master lists, order information and shipping notices;

Maintained obsolete age coding data to properly manage inventory;

Compiled and assessed information in order to approve book stock replenishment.

Medical Office Assistant/Receptionist – Caduceus Occupational Medicine, Atlanta, GA (December 2007- July 2009)

Provided administrative support for all aspects of patient visits including check-in and check-out;

Oversaw appointment scheduling, insurance verification and maintenance of patient records;

Coordinated with clinical staff in managing in progress services and patient appointments;

Entered patient information and histories into the EMR system and prepared patients for providers;

Assisted providers with patient treatment, patient education, and clinical related tasks;

Ensured HIPAA compliance and adherence to all guidelines, laws and policies.

Education and Training

Healthcare Management – Ashworth College (4.0 GPA) – Norcross, GA

Business Administration/Healthcare Administration (Honors, 3.8 GPA) – Strayer University, Lithonia, GA

Healthcare Administration – DeVry University, Decatur, GA

Technical Proficiencies: Microsoft Office; Microsoft Access; Advanced Microsoft Excel; Microsoft Outlook;

75 wpm typing; PCLaw database; Time Matters database, FileVine database, Apple IOS, Salesforce, Litify database.

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