Skills/Abilities
Highly skilled Administrative Assistant and Schedule Coordinator; Active listener with exceptional communication skills; Highly organized; Forward thinking problem solver with proactive mindset; Excellent time management skills; Prioritizes tasks in a dynamic environment; Proven critical and analytical thinker; Excellent attention to detail; Notary Public; Proven track-record of teamwork, collaboration and relationship-building.
Experience:
Medical Records Assistant– John Foy & Associates, Atlanta, GA (November 2021 – Present)
Create, process, and maintain file records;
File and Retrieve documents for the legal team;
Request medical records and bills for four attorneys and legal assistants;
Request, follow ups, purchase and receive Medical Records and Documents;
Mailed check payment for records and bills;
Medical Records Lead Clerk/File Clerk– Bader Scott Injury Lawyers, Atlanta, GA (March 2021 – November 2021)
Created, processed, and maintained file records;
Filed and Retrieved documents for the legal team;
Prepared records/mail for satellite offices as needed;
Requested, follow ups, purchase and receive Medical Records and Documents;
Analyzed Medical Records and Documents by sorting according to date;
Uploaded checks for the accounting department;
Calendar all events for attorneys.
Medical Records Logger – CIOX, Alpharetta, GA (October 2020 – March 2021)
Processed medical records requests per guidelines from CIOX and HIPPA.
Met/Overseeded daily production goals set for the department.
Processed documents in a timely manner per HIPPA guidelines.
15,000 kpm
Administrative Assistant – Bay Mediation and Arbitration, Atlanta, GA (August 2016 – August 2020)
Provided administrative support to legal team and coordinate scheduled mediation calendar;
Assisted with litigation cases as a legal transcriptionist and data entry specialist;
Supported litigation document collections, productions and data management;
Managed and track past due invoices for accounts receivable.
Handled and assemble confidential and sensitive information for clients.
Research Specialist/Data Entry Clerk – ConstructConnect, Norcross, GA (2012 – 2016)
Processed data entry and transmitted data to appropriate online systems;
Assessed quality and correctness of offshore data entry team;
Performed extensive data entry into Excel spreadsheets utilizing 10-key and alpha-numeric data entry;
Promoted to customer service/research department within six months.
Researched and resolved customer issues requiring in-depth analysis and evaluation.
Communicated with several General Contractors and Architects for pertinent design information
Administrative Book Clerk – The News Group, Smyrna, GA (September 2009 – May 2011)
Managed promotional schedule for upcoming books and printed material;
Oversaw master lists, order information and shipping notices;
Maintained obsolete age coding data to properly manage inventory;
Compiled and assessed information in order to approve book stock replenishment.
Medical Office Assistant/Receptionist – Caduceus Occupational Medicine, Atlanta, GA (December 2007- July 2009)
Provided administrative support for all aspects of patient visits including check-in and check-out;
Oversaw appointment scheduling, insurance verification and maintenance of patient records;
Coordinated with clinical staff in managing in progress services and patient appointments;
Entered patient information and histories into the EMR system and prepared patients for providers;
Assisted providers with patient treatment, patient education, and clinical related tasks;
Ensured HIPAA compliance and adherence to all guidelines, laws and policies.
Education and Training
Healthcare Management – Ashworth College (4.0 GPA) – Norcross, GA
Business Administration/Healthcare Administration (Honors, 3.8 GPA) – Strayer University, Lithonia, GA
Healthcare Administration – DeVry University, Decatur, GA
Technical Proficiencies: Microsoft Office; Microsoft Access; Advanced Microsoft Excel; Microsoft Outlook;
75 wpm typing; PCLaw database; Time Matters database, FileVine database, Apple IOS, Salesforce, Litify database.