Production Coordinator Customer Service

Gary Williams

**** ****** ****, *******, ** ***** ll Cell: 919-***-**** ll grvilliams*&rtL!2yallao.com Summary of Qualifications

. Highly skilled professional with over 10+ years of team management experience o Proficient in planning daily operations, staffing and inventory management

. Proven track record of analyzing, interpreting and resolving unforeseen problems o Computer Skills: MS Office Suite (Excel, PowerPoint, Word) Core Competencies

. Quality Improvemenf rTime Management .Work Environment Safety

. Supervisor Skills . Employee Training . Customer Services

. Preventive Maintenance . Employee Engagemenf o OSHA Regulations

. Team Managemenf o Effective Oral and Written Communication Professional Experience

Wake Enterprises, Inc. - Raleigh and Fuquay Varina, North Carolina PRODUCTION COORDINATOR 2002- present

Responsible for assigned customer conl.racts, maintenance of production shipping data, operation of forklift to rneet customer deli.,,ery needs, cornpletion cf contract rn ork at multiple sites and the completion of all required documents required by specific funding sources. Duties:

o Accountable for interfacing with all external vendors using excellent customer service skills. o Ensures appropriate quality control standards by performing random checks prior to job completion.

o Manages the work flow to ensure efficient use of manpower to facilitate timely delivery of product.

o Maintains contract inventory and site supplies for productions. o Assures work and employee safety per OSHA requirements.

. Develops and conducts time studies and hourly evaluations. Certifications

o First Aid / CPR

o Forklift

Professional Affiliations

. Masonic Lodge

Education

High School Diploma (1991)

West Columbus High School, Cerro Gordon, North Crolina

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