Jeffrey W. Bobzien
Gasport, NY 14067
*******@*****.***
Objective
Skills
Secure A Full Time Supervision Position
Staff Management Organizational Skills
Commercial Vehicle Operation Shop Management
Customer Service Telephone Etiquette
Experience
AAA Of WCNY / Amherst, NY(10/01/2019- Present)
Service Advisor / Service Manager
Manage staff to ensure smooth operation and production of Car Care Plus facility
Advise customers on appropriate vehicle repairs
Communicate with customers the status of vehicles
Kipo Auto Service / Lockport, NY (12/05 – 9/12)
Service Advisor/Service Manager
Manage staff to ensure smooth operation and production of Service Department
Advise customers on appropriate vehicle repairs
Communicate with customers the status of vehicles
Yellow Transportation / Tonawanda, NY (05/04-12/05)
Dock Supervisor
Supervise & direct personnel – assign jobs according to schedules
Verify materials, oversee safety of loads, and provide training as needed
Evaluate, discipline & ensure effective performance of employees
USF Red Star / Williamsville, NY (1/99-5/04)
Driver / Dock / Yard & Outbound Supervisor
Drove tractor trailer for local deliveries
Coordinated outbound loads for cut off times
American Concrete / Lockport, NY (2/98 – 1/99)
Driver
Drove concrete truck & operated conveyor truck
Oldham Saw / Burt, NY (2/97 – 1/98)
Inventory Control Assistant
Order & ship material needed for plant
M.P.S. for plant
Chesapeake Packaging / North Tonawanda, NY (2/94-12/98)
Driver / Dock / Night Supervisor
Set up loads for delivery & load
Unload and deliver materials
Experience with straight truck and trailer
Education
National Tractor Trailer School / Buffalo, NY
9/91
CDL, A
Received commercial license enabling me to drive any commercial vehicle
Lockport Senior High School, Lockport, NY
9/82 – 9/86
H.S. Diploma – Math