Administrative Assistant Data Entry

Mary L. Wiley

*** *. ****** *** #***, Pasadena, CA 91106 626-***-**** ****.*****.***@*****.***

OBJECTIVE

Seeking to obtain an Administrative Assistant where I may apply my skills, abilities and work experience. Offering a positive attitude and dedicated to the highest quality of work.

SKILLS AND ABILITIES

MS Word, Excel, PowerPoint, Outlook

ACT, Welligent, Ultipro, Concur

Type 45 WPM, SAGE PRO, Zoom, Teams

10-key by touch, Electronic Filing-Alpha-Numerical filing, Invoices, Deposits

Customer Service Expertise

Employment History

General Office Skills

Dependable and hardworking

Strong Work Ethic

Scanning, lite Property Mgmnt

WORK EXPERIENCE

Comm Enterprises, LLC Van Nuys, CA 91406

Administrative Assistant 10/2017-Present

Assist with organizing and maintaining files; made appropriate entries in files and ensured the smooth flow of files, Answer telephones, directed calls and took messages. Communicated with customers and employees, and vendors to answer questions and ask questions regarding billing issues, sort incoming and outgoing mail. Assists with A/P, entering invoices contacting various vendors regarding payments, scanning bank statements, wire transfers and bank deposits when needed, keep updated Credit Card information, keep updated property taxes information and make payments, cut checks for bill payments, void checks, work in ACCPAC System, SAGE PRO,enter Invoices, enter new vendors, handle reoccurring payables, handle overpayments in Cash Report daily, upkeep of expenditures daily, make sure Cash Report was balanced at the end of the day, handled property mortgages payments, handled special projects regarding small claims lawsuits, handled copier, scanning machines, electronic filing, fax machines. Enter A/R Deposits daily

Pacific Clinics Los Angeles, CA 90062

Weekend Housing Monitor 01/2021 – 01/2022

Supervise clients daily, enter client information when needed, write notes in Welligent system, provide independent

living skills to clients, make sure clients do chores and maintain living area, handle mail, assist clients

when needed, interact with clients daily, assist with any emergency if any occurs, write report of daily activities

CoreStaff Services Pasadena, CA

Administrative Clerk 09/2016 – 06/2017

Assisted with organizing and maintaining files; made appropriate entries in files and ensured the smooth flow of files. Answered telephones, directed calls and took messages. Communicated with customers, employees, and other individuals to answer questions, took orders, and/or addressed complaints. Sorted incoming and outgoing mail.

Retail Service Insights Arcadia, CA

Retail Service Specialist 02/2010 – 09/2014

Provided excellent customer service and sold services to consumers. Helped customers find the products and services that they wanted to buy. Provided thorough explanation of the features of the products and demonstrated its uses. Collected various prices of products and submitted data into the database. Processed orders and accepted payments.

Keck-Craig, Inc. Pasadena CA

Administrative Assistant 05/2007 – 04/2009

Responsible for answering telephones and providing quality information to callers, taking messages, and transferring calls to the appropriate individuals. Used various software for database management and word processing. Operated office equipment such as fax machines, copiers, scanners, and phone systems.

BHC Alhambra Hospital Rosemead, CA

Receptionist 01/2008 – 04/2008

Greeted visitors and directed them to their appropriate destination. Answered telephones, took messages, and directed calls to the appropriate department or individual. Entered billing information in database.

Carl Warren & Co. Glendale, CA

Support Specialist 06/2006 – 03/2007

Operated switchboard, answered high volume of incoming calls and obtained accurate client information. Assisted customers with daily claim inquiries. Provided resolutions for claim questions and issues. Managed incident report information. Entered billing information for staff.

Pacific Clinics Pasadena, CA

Program Secretary, 12/2004 – 06/2006

Scheduled appointments; entered data and billing information. Arranged transportation for clients.

Answered incoming calls and took appropriate messages for medical staff. Maintained client

medical eligibility and other patient files. Created spreadsheets to determine monthly

program productivity and accurate billing. Authorized monthly purchase orders for outside programs and activities.

Administrative Secretary, 05/2001 – 12/2004

Managed switchboard operations. Scheduled daily appointments. Maintained files, pulled charts for

appointments and emergencies. Updated client database information. Entered Medi-Cal Information and

made sure clients had Medi-Cal

EDUCATION

Century High School, Los Angeles, CA High School Diploma,

Watterson College, Pasadena, CA Computer Information Specialist

University Of Phoenix, Pasadena, CA Business Management –Two Semesters-

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