Manager Restaurant Crew Member
Resume:
A
Jeffery Abrams
**********@*****.***
Austintown, OH 44515
SUMMARY
Dedicated food service manager with 5 years of experience overseeing staff and operations for the food service. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
SKILLS
Food Production
Food Safety
Food Service
Food Preparation
Supervising experience
Restaurant Management
Management
Catering (2 years)
Leadership
Cooking
Restaurant Experience
Shift Management
Military Service
Branch: USAF
Service Country: United States
Rank: E3 June 1975 to December 1979
EXPERIENCE
Assistant Food Service Manager
Youngstown, OH
Bob Evans Restaurant
Responded to customer concerns efficiently, accurately and with detailed information.
Adhered to company food, safety, quality and sanitation policies.
Managed inventory and rotated food products in storage to avoid spoilage and waste.
Investigated and resolved customer complaints concerning food quality and service.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Performed frequent checks to maintain consistently high quality of food preparation and service.
Served customers by phone to take orders and answer product or service questions.
Monitored actions of staff and customers to uphold health and safety standards.
Supervised portion control and quantities of preparation to minimize waste.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Food Service Manager
Youngstown, OH
Perkins Restaurants & Bakery/ Dec 2022 to Oct 2023
Responded to customer concerns efficiently, accurately and with detailed information.
Adhered to company food, safety, quality and sanitation policies.
Supervised portion control and quantities of preparation to minimize waste.
Managed inventory and rotated food products in storage to avoid spoilage and waste.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Monitored actions of staff and customers to uphold health and safety standards.
Investigated and resolved customer complaints concerning food quality and service.
Performed frequent checks to maintain consistently high quality of food preparation and service.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Coordinated maintenance and repair of food service equipment.
Assistant Store Manager
Hubbard, OH
Loves Travel Stop and Country Store/
Answered customer questions and addressed problems and complaints in person and via phone.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Maintained inventory by checking merchandise to determine levels.
Delegated assignments based on team strengths to optimize floor coverage and service levels. Aces in Places
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
I was employed at Loves for four years the first two years I was crew member
EDUCATION AND TRAINING
Bachelor's degree: Information Science
INTERESTS
I love working with the public. I have never meet a stranger! I have been told by several upper management.
ADDITIONAL INFORMATION
Authorized to work in the US for any employer
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