Juan Mercado

adv838@r.postjobfree.com * 407-***-**** + 2007 Merion Dr, Orlando FL, 32826

SUMMARY

Enthusiastic, dedicated, team oriented, positive, aggressive, and managerial are just some of my qualities. Also,

Organized, responsible, and independent worker and with strong time management skills. Detail oriented and able to learn

new tasks quickly and effectively. Merchandiser brings enthusiasm, dedication and an exceptional work ethic.

RELEVANT EXPERIENCE

Scott’s Miracle Gro Orlando, FL

Merchandiser Feb 4, 2021 - Present

* Organized products responsibly with a high degree of detail.

Operator of Ballymore, pallet jack, and zebra phone.

Trained numerous employees on proper PPE and safety guidelines.

Maintains an exceptional degree of quality in both the store and products.

Works with sales managers and staff to ensure the utmost quality of product and service.

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ADDITIONAL EXPERIENCE

Coral Reef Restaurant Walt Disney World Epcot, Lake Buena Vista, FL

Server / Bartender Nov 2009 — Oct 2019

* Maximized number of tables turned and rotated guest seating for maximum satisfaction.

* Promoted and endorsed the company to acquire additional sales.

e Assisted customers with making informed decisions about products.

«Upheld consistent communication with the team in order to deliver a quality product.

* Managed closing duties including restocking items and reconciliation of funds.

Fulton’s Crab House Lake Buena Vista, FL

Server / Wine Steward Jun 2007 — Jul 2008

« Effectively communicated with team regarding customer allergies.

* Collected and disposed of waste per restaurant and sanitation safety standards.

* Conducted proper food rotation and storage checks to minimize waste.

Charley’s Steak House Kissimmee,

FL

Manager / Head Waiter / Trainer Nov 2002 — May 2007

* Critical to developing training procedures for the restaurant’s success.

e Applied knowledge of the menu and product to increase sales.

« Consistently adhered to quality and expectations of the product and service.

¢ Handled customer questions and complaints in a courteous and professional manner.

* Maintained organized and clean work area.

HIGHLIGHTS

Bilingual (English, Spanish) * Team Player * Exceptional Interpersonal Skills * Works Well Under Pressure

EDUCATION

Valencia College Orland

Business Administration

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