Professional Summary:
Experienced, ethical, and highly dependable Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments.
Skills:
Workflow planning
Database administration
Presentation design
Documentation and control
Policy and Procedure Implementation and Modification
Expense Reporting
Team Leadership
Excellent multi-tasking ability
Work History:
Sunny & Classy Imports – Office Coordinator
San Jose, CA 04/2021 – Current
Maintain computer and physical filing systems
Oversaw daily office inventory activities by ordering, stocking, and managing shipments received
Established /workflow processes, facilitated daily productivity, and implemented modifications to improve personnel’s overall performance
Developed and maintained successful relationships with vendors, suppliers, and contractors
Strong knowledge of import and export industry terminology and documentation processes
Proficient in AS400, Outlook, and MS Office applications
PepsiCo - Frito Lay North America – Merchandiser Specialist
San Jose, Ca
09/2021 – 10/202
Inspected merchandise for quality and arranged proper display location on the floor
Monitored inventory levels and kept adequate stock in a product
displays on the sales floor.
Updated pricing and signage to complete product displays and educate customers.
Established strong vendor relationships to maintain and support
business.
Removed damaged, out-of-code, not-in-set and discontinued items
from displays.
Walgreens – Shift Supervisor
Santa Clara, CA
05/2020 – 03/2021
Helped store management meet standards of service and quality in
daily operations.
Responded to and resolved customer questions and concerns.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.
Completed accurate cash and credit card transactions using POS software - $12,000 shift average.
Amapola Meats & Seafood - Office Coordinator
Torrance, CA
2/2013 –5/2019
The first point of contact for all visitors and vendors. Efficiently directed to the appropriate person/departments
Coordinate all routes and delivery schedules for daily driver lineup
Responsible for daily product ordering, assigning order prep, and delivery
Created and maintained an extensive customer profile database – enforcing strict company confidentiality procedures
Preparing PowerPoint presentations for executive staff
Utilizing Microsoft Excel and Sage software to maintain all product inventory, re-ordering (daily)
Scheduled employee training, sales meetings, and promotions
Created and arranged distribution of promotional sales flyers for weekly distribution –promoting new business
Oversaw bank drops, payroll, paycheck distribution, establishing terms for new and existing customers, securing payment information
Set up meetings, order food, maintain conference rooms and front lobby
Education:
University of Phoenix 2005 -2007
AA Business Administration
Arabella Imbriale
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