Area General Manager
Resume:
Amberleigh Hale
If given the chance, I can PROMISE I will NOT disappoint!
Water Valley, MS 38965
***************@*****.***
Willing to relocate anywhere. I learn extremely fast, especially hands on.Great with people, very strong customer service skills,great management/leadership skills, great with computers, smart tech,great in all financial aspects, strong sales/restaurant skills (all areas of running a restaurant including the business side of operations),etc. I have several years of supervisory/managerial (including GM) experience. I have Food Management Certification, which includes training in catering, fine dining, & fast food management. This was a 2 year vocation training. I have since worked in every area of these fields, which I gained much experience in each area, putting my training to very good use! I was a single mother of 3 from the time they were babies, so my resume doesn't include every job. I had to work 2 jobs at all times to provide, so I mainly listed the full time jobs I had in the past decade or so. Thank you for your time, I'm sorry if this is too detailed. I find importance in the fine details. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent Contractor
DoorDash - Grenada, MS
June 2020 to Present
Administrative & business aspects.
General Manager
Little Caesars - Memphis, TN
May 2017 to May 2020
Managed a team of 20-30 employees
• All administrative & business components.
• Monitored and maintained budgets
• Successfully implemented new policies and procedures to improve team efficiency
• Met with clients to discuss their needs, issue quotes, and review orders, schedule private parties,catering orders, etc, and
• Maintained staffing levels
• Managed and trained new hires
• Prepared payroll
• Planned and coordinated events
• Complied with labor, state, and federal mandates General Manager (GM)
Stephenie Porterfield
2014 to 2018
Residential & commercial cleaning.
• Acted as customer service representative
• Handled and submitted incoming sales calls
• Managed daily reports of transactions
• Recruited and interviewed potential candidates
• Handled all employee scheduling
• Enforced company policies and procedures
• Managed residential & commercial operations
• Supervised employees
• Promoted to Assistant Business Manager
General Manager
Hometown Pizza - Water Valley, MS
October 2014 to May 2017
Business Manager
A1 Electric &Plumbing/ Dan Murrell
2012 to October 2014
Dept. Manager
Dillards women's dept - Independence, MO
January 2004 to May 2006
Factory Line Worker- 3rd shift
Haldex Brake Products - Independence, MO
January 2005 to April 2006
Server/Hostess
Longhorn Steakhouse - Independence, MO
February 2004 to April 2006
Quality Assurance Lead/supervisor
Mississippi beef plant - Oakland, MS
2003 to 2004
Cake Decorator/Bakery Manager
Kroger Stores - Oxford, MS
March 2000 to August 2003
Restaurant/Catering Manager
Taylor Grocery - Oxford, MS
2001 to April 2003
Cake Decorator/Bakery manager
Walmart - Grenada, MS
May 1998 to February 2000
Education
Certification in Food Management
Tri-County Vocational School - Red Boiling Springs, TN May 1996 to August 1998
A+ cert
Foss/Centriq
High school diploma or GED
Skills
• General Labor
• Managerial (10+ years)
• Apprentice (2 years)
• Decorater (cakes) (5 years)
• Independent contractor (2 years)
• Scheduling (10+ years)
• training (10+ years)
• Inventory (10+ years)
• Operations (10+ years)
• Payroll (10+ years)
• Inventory Management (10+ years)
• Microsoft Word (10+ years)
• Team Building (10+ years)
• Word (10+ years)
• retail sales (5 years)
• Business Management (10+ years)
• Supervising Experience (10+ years)
• Quality Control (6 years)
• Inspection (6 years)
• Retail Management (3 years)
• Sales Experience (10+ years)
• Customer Service (10+ years)
• Computer Skills (10+ years)
• Leadership Experience (10+ years)
• Restaurant Management (7 years)
• Retail Sales (5 years)
• Food Handling
• Management Experience
• Team Management
• Electrical Experience
• Event Planning
• Cake Decorating
• Profit & Loss
• Food Safety
• Assistant Manager Experience
• Recruiting
• Labor Cost Analysis
• POS
• Commercial Cleaning
• Cleaning Experience
• Quality Assurance
• Employee Orientation
• Human Resources
• Restaurant Experience
• Pricing
• Kitchen Management Experience
• Microsoft Windows Server
• Catering
• Merchandising
• Interviewing
• Sanitation
• Continuous improvement
• Financial concepts
• Budgeting
• Culinary Experience
• Computer Networking
• Project management
• Help Desk
• Technical Support
• Operating Systems
• System Administration
• Desktop Support
• Growing experience
• Communication skills
• Public speaking
• P&L Management
• Microsoft Office
• Guest services
• Guest relations
• Accounting
• Business development
• Conflict management
• Accounts receivable
• Negotiation
• Schedule management
• Van driver
• Heavy lifting
• Moving
• Driving
• Delivery driver experience
Military Service
Branch: Army National Guard
Service Country: United States
Rank: E3
August 2005 to August 2007
Medical discharge for lupus.
Certifications and Licenses
A+ Certified
Present
Computers
ServSafe
Driver's License
Food Manager Certification
Present
Catering management
Present
Food Handler Certification
Assessments
Restaurant Manager — Expert
November 2019
Managing restaurant staff and meeting customer expectations Full results: Expert
Supervisory Skills: Directing Others — Highly Proficient November 2019
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Highly Proficient December 2019
Planning and managing resources to accomplish organizational goals. Full results: Highly Proficient
Bartending — Familiar
December 2019
Understanding, pouring, and mixing drink orders
Full results: Familiar
Food Service: Customer Situations — Highly Proficient December 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Verbal Communication — Highly Proficient
December 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Memorization & Recall — Expert
December 2019
Committing product or merchandise information to memory and recalling it at a later time. Full results: Expert
Scheduling — Highly Proficient
December 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient
Attention to Detail — Highly Proficient
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity Full results: Highly Proficient
Retail Skills: Shelf Stocking — Highly Proficient
December 2019
Receiving and storing merchandise or product.
Full results: Highly Proficient
Restaurant Manager — Expert
November 2019
Managing restaurant staff and meeting customer expectations Full results: Expert
Management & Leadership Skills: Impact & Influence — Highly Proficient December 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Management & leadership skills: Impact & influence — Highly Proficient August 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Attention to detail — Highly Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Food safety — Expert
June 2022
Knowledge of proper food and equipment handling safety measures Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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