Amberleigh Hale

If given the chance, I can PROMISE I will NOT disappoint!

Water Valley, MS 38965

adv7wz@r.postjobfree.com

+1-662-***-****

Willing to relocate anywhere. I learn extremely fast, especially hands on.Great with people, very strong customer service skills,great management/leadership skills, great with computers, smart tech,great in all financial aspects, strong sales/restaurant skills (all areas of running a restaurant including the business side of operations),etc. I have several years of supervisory/managerial (including GM) experience. I have Food Management Certification, which includes training in catering, fine dining, & fast food management. This was a 2 year vocation training. I have since worked in every area of these fields, which I gained much experience in each area, putting my training to very good use! I was a single mother of 3 from the time they were babies, so my resume doesn't include every job. I had to work 2 jobs at all times to provide, so I mainly listed the full time jobs I had in the past decade or so. Thank you for your time, I'm sorry if this is too detailed. I find importance in the fine details. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Independent Contractor

DoorDash - Grenada, MS

June 2020 to Present

Administrative & business aspects.

General Manager

Little Caesars - Memphis, TN

May 2017 to May 2020

Managed a team of 20-30 employees

• All administrative & business components.

• Monitored and maintained budgets

• Successfully implemented new policies and procedures to improve team efficiency

• Met with clients to discuss their needs, issue quotes, and review orders, schedule private parties,catering orders, etc, and

• Maintained staffing levels

• Managed and trained new hires

• Prepared payroll

• Planned and coordinated events

• Complied with labor, state, and federal mandates General Manager (GM)

Stephenie Porterfield

2014 to 2018

Residential & commercial cleaning.

• Acted as customer service representative

• Handled and submitted incoming sales calls

• Managed daily reports of transactions

• Recruited and interviewed potential candidates

• Handled all employee scheduling

• Enforced company policies and procedures

• Managed residential & commercial operations

• Supervised employees

• Promoted to Assistant Business Manager

General Manager

Hometown Pizza - Water Valley, MS

October 2014 to May 2017

Business Manager

A1 Electric &Plumbing/ Dan Murrell

2012 to October 2014

Dept. Manager

Dillards women's dept - Independence, MO

January 2004 to May 2006

Factory Line Worker- 3rd shift

Haldex Brake Products - Independence, MO

January 2005 to April 2006

Server/Hostess

Longhorn Steakhouse - Independence, MO

February 2004 to April 2006

Quality Assurance Lead/supervisor

Mississippi beef plant - Oakland, MS

2003 to 2004

Cake Decorator/Bakery Manager

Kroger Stores - Oxford, MS

March 2000 to August 2003

Restaurant/Catering Manager

Taylor Grocery - Oxford, MS

2001 to April 2003

Cake Decorator/Bakery manager

Walmart - Grenada, MS

May 1998 to February 2000

Education

Certification in Food Management

Tri-County Vocational School - Red Boiling Springs, TN May 1996 to August 1998

A+ cert

Foss/Centriq

High school diploma or GED

Skills

• General Labor

• Managerial (10+ years)

• Apprentice (2 years)

• Decorater (cakes) (5 years)

• Independent contractor (2 years)

• Scheduling (10+ years)

• training (10+ years)

• Inventory (10+ years)

• Operations (10+ years)

• Payroll (10+ years)

• Inventory Management (10+ years)

• Microsoft Word (10+ years)

• Team Building (10+ years)

• Word (10+ years)

• retail sales (5 years)

• Business Management (10+ years)

• Supervising Experience (10+ years)

• Quality Control (6 years)

• Inspection (6 years)

• Retail Management (3 years)

• Sales Experience (10+ years)

• Customer Service (10+ years)

• Computer Skills (10+ years)

• Leadership Experience (10+ years)

• Restaurant Management (7 years)

• Retail Sales (5 years)

• Food Handling

• Management Experience

• Team Management

• Electrical Experience

• Event Planning

• Cake Decorating

• Profit & Loss

• Food Safety

• Assistant Manager Experience

• Recruiting

• Labor Cost Analysis

• POS

• Commercial Cleaning

• Cleaning Experience

• Quality Assurance

• Employee Orientation

• Human Resources

• Restaurant Experience

• Pricing

• Kitchen Management Experience

• Microsoft Windows Server

• Catering

• Merchandising

• Interviewing

• Sanitation

• Continuous improvement

• Financial concepts

• Budgeting

• Culinary Experience

• Computer Networking

• Project management

• Help Desk

• Technical Support

• Operating Systems

• System Administration

• Desktop Support

• Growing experience

• Communication skills

• Public speaking

• P&L Management

• Microsoft Office

• Guest services

• Guest relations

• Accounting

• Business development

• Conflict management

• Accounts receivable

• Negotiation

• Schedule management

• Van driver

• Heavy lifting

• Moving

• Driving

• Delivery driver experience

Military Service

Branch: Army National Guard

Service Country: United States

Rank: E3

August 2005 to August 2007

Medical discharge for lupus.

Certifications and Licenses

A+ Certified

Present

Computers

ServSafe

Driver's License

Food Manager Certification

Present

Catering management

Present

Food Handler Certification

Assessments

Restaurant Manager — Expert

November 2019

Managing restaurant staff and meeting customer expectations Full results: Expert

Supervisory Skills: Directing Others — Highly Proficient November 2019

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient

Management & Leadership Skills: Planning & Execution — Highly Proficient December 2019

Planning and managing resources to accomplish organizational goals. Full results: Highly Proficient

Bartending — Familiar

December 2019

Understanding, pouring, and mixing drink orders

Full results: Familiar

Food Service: Customer Situations — Highly Proficient December 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Verbal Communication — Highly Proficient

December 2019

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Memorization & Recall — Expert

December 2019

Committing product or merchandise information to memory and recalling it at a later time. Full results: Expert

Scheduling — Highly Proficient

December 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient

Attention to Detail — Highly Proficient

December 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Retail Skills: Shelf Stocking — Highly Proficient

December 2019

Receiving and storing merchandise or product.

Full results: Highly Proficient

Restaurant Manager — Expert

November 2019

Managing restaurant staff and meeting customer expectations Full results: Expert

Management & Leadership Skills: Impact & Influence — Highly Proficient December 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Management & leadership skills: Impact & influence — Highly Proficient August 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Attention to detail — Highly Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Food safety — Expert

June 2022

Knowledge of proper food and equipment handling safety measures Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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