Service Representative Customer
Resume:
Erin Lieber
Austin, TX *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assembler
Applied Materials - Austin, TX
December 2020 to Present
Started in Bench Build building parts for company. Am currently working in RTS, SRT and RTV. I mostly deal with packing, shipping and moving inventory from the clean room.
• Managed inventory
• Maintained a safe work area
• Complied with production and assembly instructions
• Consistently received processing data for shipment Delivery Associate
FastDash Delivery - Austin, TX
September 2020 to Present
Load and deliver Amazon packages to customers.
Delivery Associate
New Day Logistics - Aurora, CO
June 2020 to August 2020
Deliver Amazon packages to customers.
Prime Shopper
Amazon/Whole Foods - Lakewood, CO
April 2020 to August 2020
Pick items from customer orders, pack and stage for delivery. Client Service Representative
Caring Pathways - Centennial, CO
February 2020 to March 2020
Answer phone calls and educate clients to our services. Book appointments and help clients with their arrangements.
Sales Associate/Customer Service
Sam's Club - Harker Heights, TX
December 2016 to July 2019
Assist members in any capacity needed but my specific position includes assisting them with wireless, electronic and photo needs. I've been associate of the month and continue to provide excellent service and perform all my duties necessary to fulfill club and member needs. I have cash handling, register, computer skills and technical knowledge to assist proper member service. Customer Service Representative
Light Force Therapy - Elizabeth, CO
February 2003 to August 2003
Assist customers to gain information on the different products available and help tailor to each individual's needs with proper. Place and process orders, follow up calling, and ensuring customer satisfaction were some of the basic duties involved.
Administrative Assistant
Remax Results - Larkspur, CO
June 1999 to June 2000
Greet prospective buyers, set showing appointments, answer phone calls, provide information on the area, listings, agents, and filing paperwork were some of the tasks involved. Merchandise Manager
Gart Sports - Fort Collins, CO
June 1998 to January 1999
Oversee associates, office operations, merchandising plans, and provide excellent customer service. Opening/closing store operations, handle stock, lead associates and assist other team members with necessary tasks at hand.
Key Holder
Villeroy & Boch - Castle Rock, CO
January 1997 to June 1997
Opening and closing procedures, cash handling, register use, product education, ordering, customer service, setting up registries.
Education
High school diploma in Biology
Colorado State University
January 1999 to May 1999
High school diploma in Engineering
University of Arizona - Tucson, AZ
August 1992 to December 1995
Skills
• Customer Care
• Customer Service
• Microsoft Office (10+ years)
• Customer Support
• Delivery Driver Experience
• Driving
• Merchandising
• Salesforce
• Manufacturing
• Lean Manufacturing
• Assembly
• Lean
• 5S
• SAP
• Soldering
• Mechanical knowledge
• Power tools
• ERP systems
• Oracle
• Restaurant experience
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